Experienced Automotive Service Advisor
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Job Location:
Fort Myers, FL - USA
Yearly Salary:
$ 80000 - 120000
Posted on:
13-08-2025
Vacancies:
1 Vacancy
Job Summary
Benefits:
- 401(k)
- Company parties
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- Wellness resources
Experienced Automotive Service Advisor
We are seeking an Experienced Automotive Service Advisor for our Service Department at Coconut Point Ford. If you are a motivated individual with excellent communication skills and can demonstrate service results come join our team.
Job Responsibilities
As a Service Advisor you will meet and greet customers promptly obtain the customer and vehicle information and obtain all of the customers concerns and vehicle symptoms as described by the customer.
Additional responsibilities include:
- Determine and recommend needed maintenance based on age mileage and history of vehicle
- Review Multi-Point Inspection and accurately translate the technicians recommendations
- Prepare a complete and accurate estimate of cost for parts and labor
- Monitor the progress of each vehicle throughout the day
- Update the customers on the status of their vehicles on a daily basis
- Verifying that the final invoice reconciles with the work performed on the repair order
- Perform active delivery explain the Multi-Point Inspection and all completed work and charges to the customer
- Establish and maintain strong working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele
Job Requirements
- Service Advisor Experience
- Proven track record of achieving exceptional Customer Satisfaction
- The individual must possess a high degree of personal ownership and accountability
- The individual must possess a high degree of integrity and professionalism
- The ability to work in a fast paced environment
- Self-motivated enthusiastic presence in a team environment
- Team Player
- Excellent communication skills
- Reynolds and Reynolds experience is a plus
- Consistent and stable work history
- Valid in-state drivers license
- High school diploma or GED equivalent required
- Pre-employment background check and drug-screen required prior to being hired
- Professional appearance and work ethic
Benefits
- Family owned and operated
- Stability of an established company
- Aggressive pay plan with bonuses for above average NPS
- Salary plus commission
- Experienced and tenured management staff
- Weekly pay checks
- Paid vacation and holidays for full time employees
- Medical dental and vision plans
- Flexible medical spending account
- 401k
- Company paid life insurance
We are looking for the individual that believes in
Commitment to customer satisfaction
Honesty
Integrity
Loyalty
&
Loves to make a difference in whatever they do.
If you are looking for all of the above we look forward to meeting you soon.
Apply on line
Compensation: $80000.00 - $120000.00 per year
Required Experience:
Senior IC
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Sam Galloway Ford-Lincoln Welcome to Sam Galloway Ford-Lincoln "Family Owned and Operated since 1927" Company Website: www.sgallowaylincoln.com
