Order Entry Specialist
Order Entry Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This is a remote position.
The Order Entry Specialist plays a vital role in ensuring the accurate and efficient processing of all aviation-related service requests. This includes charter bookings aircraft maintenance orders parts requisitions and additional operational services. Acting as a central liaison this position bridges client needs and internal teams ensuring that each service request is captured confirmed and actioned correctly and promptly.
Key Responsibilities
Receive and accurately enter all orders into internal systems including charter requests maintenance scheduling parts orders and operational services.
Verify order details such as client information flight requirements service specifications and authorization documentation before submission.
Generate and distribute confirmations and status updates to clients and relevant team members.
Monitor the status of open orders follow up on any delays or discrepancies and report progress to supervisors as needed.
Collaborate proactively with internal departments including flight operations maintenance dispatch and finance to resolve issues and ensure seamless service delivery.
Produce daily or weekly reports on order volumes lead times pending actions and exception handling for management review.
Identify inefficiencies within order-processing workflows and propose enhancements aimed at improving accuracy and turnaround time.
Maintain organized digital and physical records of all orders ensuring transparency traceability and audit-readiness.
Requirements
High school diploma required; associate/bachelor s degree in Business Administration Aviation Management or a related field is preferred.
Prior experience in order entry operations coordination or administrative support; aviation or logistics experience is a strong advantage.
Exceptional accuracy and attention to detail especially in data entry and record-keeping.
Proficient with standard office productivity tools including spreadsheets and email and familiarity with order-management and aviation systems is beneficial.
Excellent written and verbal communication paired with strong organizational and multitasking abilities.
A collaborative mindset and ability to work under pressure while maintaining a high degree of professionalism.
Benefits
Competitive Compensation: Salary aligned with experience and market standards.
Health & Wellness: Employer-sponsored medical dental and vision insurance options.
Retirement Savings: Access to a 401(k) retirement plan with employer contributions.
Paid Time Off: Generous PTO offerings including paid holidays and personal leave days.
Professional Development: Training opportunities focused on aviation systems operational processes and customer service excellence.
Work-Life Balance: Flexible scheduling to support employees personal needs while meeting business demands.
Collaborative Culture: Supportive team environment encouraging cross-functional engagement and peer recognition.
Performance Recognition: Regular reviews offering merit-based raises bonuses and pathways for advancement.
Operational Support: Access to the necessary tools and systems to perform the role effectively and accurately.
Bachelor s degree in Aviation Management, Aerospace Engineering, Business, or related field (Master s preferred). Minimum of 10 years in aviation operations or management, with at least 5 years in a leadership role. Deep knowledge of FAA and international regulatory requirements. Proven leadership with the ability to build cohesive, high-performing teams. Strong analytical, budgetary, and strategic planning skills. Pilot license or aviation certification is advantageous but not mandatory.
Employment Type
Full Time
