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1 Vacancy
This is a remote position.
MoisesGross is a trusted leader in delivering reliable efficient and client-focused solutions across Legal Industries. We pride ourselves on precision professionalism and exceptional customer service. As a member of our team you will play a key role in ensuring that customer orders are processed accurately and efficiently from start to finish.
The Order Entry Specialist is responsible for entering reviewing and managing customer orders in our system. This role ensures that orders are processed promptly and accurately supporting both customer satisfaction and internal operations. The ideal candidate is detail-oriented organized and thrives in a deadline-driven environment.
Accurately enter customer orders into the internal order management system
Verify order details including pricing product codes shipping information and customer data
Communicate with internal departments (sales logistics customer service) to resolve discrepancies or confirm order requirements
Monitor order progress and follow up on backorders delays or special requests
Respond to order-related inquiries from customers or internal teams in a timely manner
Maintain organized records of all order activity
Assist with order reporting and process improvement initiatives
Ensure compliance with company policies and procedures related to order processing
Support other administrative or clerical tasks as needed
High school diploma or equivalent; associate degree preferred
1 2 years of experience in order entry customer service or administrative support
Strong attention to detail and accuracy
Excellent data entry and typing skills
Proficiency in Microsoft Office Suite (especially Excel and Outlook)
Experience with order management systems or ERP platforms (e.g. SAP NetSuite QuickBooks) is a plus
Strong communication and problem-solving skills
Ability to prioritize tasks and manage time effectively
Comfortable working in a fast-paced team-oriented environment
Competitive pay
Health dental and vision insurance
Paid time off and company holidays
Opportunities for growth and advancement
Supportive team-based culture
Remote work flexibility
Full Time