Academic Advisor, TRIO/Student Support Services

The TRIO/Student Support Services (SSS) Academic Advisor provides comprehensive advising financial literacy and academic support services to Augsburg University students who participate in the TRIO/SSS program. This position assists TRIO/SSS participants in their persistence academic performance and timely graduation from the University enhances existing and develop new programming designed to improve the academic counseling experience for participants in TRIO/SSS and collaborates with on-and off-campus departments to provide complementary student services.

Primary Responsibilities

• Academic advising and course selection: Advise and monitor students regarding course selection and planning major and graduation requirements 4-year planning graduation advising.
• Financial aid counseling and financial literacy advising:  Advise students regarding financial aid award and renewal and advise about federal state institutional and other sources of financial aid. Instruct on personal budget planning student account management and other financial literacy topics monitor and advise on scholarship applications and completion of requirements.
• Academic counseling: Coach students in academic skills and time management techniques through weekly meetings during students first term in SSS; monitor academic progress respond to academic feedback reports and alerts from instructors; provide specialized probation advising and specialized advising for program participants admitted to the University conditionally; assist students in setting and achieving academic goals.
• Personal and career counseling: Instruct students in life and career skills assist with major decision-making strategies intervene in minor crises and screen for appropriate referrals counsel on a variety of issues including family issues college transition adjustment college completion personal development. Guide students to appropriate self-advocacy personally and academically.
• Advocacy: Advocate on behalf of students with faculty and staff coach students to self-advocate.
• Summer Bridge: Design and lead supplemental instruction sessions for the Summer Bridge course June-August. Assist in planning and day-to-day operations of the 5-week academic residential program. Design and lead several program activities. Direct service to and implementation of advising programming for students participating in voluntary academic support program in order to meet eligibility and administrative requirements of the federal grant.

Additional Responsibilities

• Specialized workshops and academic enrichment activities: Design present and evaluate 6-8 student academic support workshops per year often in collaboration with on- and off-campus community partners; plan and accompany student participants on academic enrichment and leadership activity events 2-4 times per year.
• Project planning and maintenance: Maintain program website social networking sites and/or program newsletter to support necessary advertisement and communication of program activities. Plan prepare and implement retention initiatives to meet TRIO/SSS mission and objectives. Maintain partnerships with workshop co-sponsors create new programming as needed.
• Collaborative and ongoing training activities: Participate in at least one college committee cross-departmental training or discussion group per academic year; consult collaborate and advise on programming and student issues with campus departments (faculty Student Financial Services Admissions Disability Services Counseling Career Services Student Initiatives etc.)
• Professional development activities program assessment case notes on database and in student files other documentation for federal grant support.
• All other duties as apparent or assigned by supervisor(s).

Work Environment and Physical Demands

• Typical work environment is an office. Sedentary work for long periods of time.
• Regular computer and phone use.
• Regular communication with others.
• Infrequent driving in the metro area for academic enrichment activities training workshops and special projects; must have reliable transportation.
• Occasional travel outside of the metro area for professional development.
• Occasional long or irregular hours related to weekend and evening hours to accommodate Summer Bridge students Adult Undergraduate students to present workshops and to participate in academic enrichment activities and professional development activities.
• Intense work environment: student issues can reach crisis and feel overwhelming; it is important that the advisor maintains perspective and professional boundaries.

Qualifications :

Minimum Qualifications

• Bachelors degree
• Minimum of three (3) years full-time related professional experience.

Preferred Qualifications

• Masters degree in education student affairs or counseling related field.
• Bilingual: Hmong Somali or Spanish.
• Experience with counseling advising teaching and/or student development theories.
• Familiarity with web-based programs and systems web site design programs.
• Prior experience with TRIO or other educational opportunity programs.
• Knowledge of FERPA and related confidentiality guidelines.

Knowledge Skills Abilities

• Computer skills including MS Office internet and email usage.
• Ability to keep accurate and timely records of student contacts.
• Ability to communicate clearly verbally and in writing.
• Ability to work effectively and collaboratively in a diverse work environment.
• Ability to be attentive to details show initiative be accurate be precise.
• Ability to lead; work in a team environment; and work independently with little supervision.
• Ability to reason/analyze; maintain confidentiality; and demonstrate patience understanding with first-generation low-income students preferred.
• Ability to organize workflow; manage multiple projects; handle frequent interruptions.

Additional Information :

Application Requirements

To be considered for this position please include the following in your application:

• Resume (required)
• Cover Letter (required)

Compensation & Benefits at Augsburg

• The compensation range is $47000 - $53000 per year DOQ.

Augsburg University offers a competitive and comprehensive total rewards program including: 

• Medical dental and vision coverage
• A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility
• Up to 100% tuition remission for employees spouses and dependents and participation in the Tuition Exchange program with colleges and universities throughout the US
• Generous paid time-off including 14 paid holidays 12 sick days 2 community service days and vacation of up to 22 days per year immediately upon hire
• Employer-paid STD LTD and life insurance
• Employee Assistance Program (EAP) for all employees

Equal Opportunity and Affirmative Action Statement

Augsburg is an equal opportunity employer and does not discriminate on the basis of gender sexual orientation marital status gender identity race age disability religion national origin color or any other protected class.  

Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race color creed religion gender age national origin familial status disability veteran status sexual orientation gender identity gender expression marital status or public assistance status or any other characteristic protected by federal state or local law. 

If you need a reasonable accommodation to complete our application process please contact our Human Resources Department at phone number: or email:

Remote Work :

No

Employment Type :

Full-time