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Customer Quality Engineer

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1 Vacancy
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Job Location drjobs

Grandview, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Sika is looking for an experienced Quality Engineer to join its growing Grandview for our Automotive and Industry team.

The Customer Quality Engineer at Sika will play a key role to ensure Injection Mold production efficiency through process design and development and direct production support.

  • Serve as customer representative for product issues (quality deliveries and other customer requests).
  • Lead and direct customer issues to closure by gathering appropriate teams and problem solving using the tools such as 8Ds 5Ps DWDP 5-Whys and other such documents per customer requirements.
  • Maintain daily quality (PPM and other targets) and cost (internal and external costs) data for all customers as well as at the Grandview plant level.
  • Fulfills all new parts submission (PPAP) requirements.
  • Provide on-site problem resolution at customer locations.
  • Coordinate quarantine and containment actions at the customer locations and Grandview plant.
  • Work closely with the Launch Department to perform Advanced Product Quality Planning (APQP) for new product launches and Advanced Quality Planning (AQP) for product and/or process changes.
  • Coordinate lead facilitate and coach efforts within all Sika Operations to achieve and maintain customer satisfaction.
  • Develop implement and deploy methods of communication of customer performance.
  • Champion continuous improvement efforts to assure continued customer satisfaction.
  • Develop coordinate and implement projects to improve efficiency and decrease scrap.
  • Provide leadership to attain Customer Quality Awards.

Qualifications :

Preferred Skills

  • Bachelors degree in a related discipline
  • 5 years of experience in quality assurance or related experience
  • Solid working knowledge of quality principles audit protocols inspection procedures PPAP
  • Automotive experience a plus
  • Knowledge of continuous improvement tools/processes to participate in projects across functional areas of the business to resolve supplier issues
  • Well organized
  • Solid interpersonal and follow up skills
  • Computer literacy
  • Strong analytical skills
  • Comfortable working in a manufacturing environment


Additional Information :

Perks & Benefits  

  • 401k with Generous Company Match   

  • Bonuses  

  • Medical Dental and Vision Benefits  

  • Paid Parental Leave 

  • Life Insurance 

  • Disability Insurance 

  • Paid time off Paid holidays 

  • Floating holidays Paid Volunteer Time 

  • Wellness/Fitness Reimbursements  

  • Education Assistance 

  • Professional Development Opportunities  

  • Employee Referral Program & More!  

 

Sika fosters a culture of entrepreneurship empowering each individual to make decisions learn from experiences and shape their own career path. The safety and well-being of employees are top priorities at Sika with a strong commitment to open communication and maintaining a safe addition Sika actively contributes to the community and promotes sustainability by giving back minimizing environmental impact and embracing social responsibility. 

 

Sika Corporation is committed to a work environment that supports inspires and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race color religion sex pregnancy sexual orientation gender identity age disability national or ethnic origin or other protected characteristics.


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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