Customer Service Liaison
Customer Service Liaison
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a proactive and detail-oriented Customer Service Liaison to serve as the key connection between our clients and their customers. The ideal candidate will ensure smooth communication manage inquiries effectively and maintain the highest level of service experience.
Responsibilities
Act as the primary point of contact between customers and internal teams.
Resolve customer concerns and provide timely professional support.
Coordinate with departments to fulfill client and customer needs.
Monitor service quality and report feedback to management.
Maintain accurate records of client interactions and transactions.
Support the development of customer service strategies and process improvements.
Qualifications :
Qualifications
High school diploma or equivalent; associate or bachelors degree preferred.
2 years of experience in customer service or client-facing roles.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficient in Microsoft Office and CRM tools.
Ability to manage multiple tasks and prioritize effectively.
Additional Information :
Benefits
Competitive salary ranging from $55000 to $64000 annually.
Opportunities for professional development and internal growth.
Comprehensive training and support.
Collaborative and team-oriented work environment.
Paid time off holidays and health benefits package.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
