Library Page (3602) - San Francisco Public Library - (C00368)
Library Page (3602) - San Francisco Public Library - (C00368)
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1 Vacancy
Job Description
Under immediate supervision class 3602 Library Page performs simple clerical and light physical tasks in the main and branch libraries. Examples of the essential functions of this class include but are not limited to:
- Picks up and returns materials to proper departments; sorts materials and returns to proper area; maintains proper order of materials and spaces.
- Transports retrieves and delivers materials; delivers inter-departmental communications.
- Performs physical processing of library materials such as packing books for mailing or discarding scanning barcodes security taping labeling and covering.
- Performs circulation duties such as charges and discharges materials receives and records fine payments.
- Processes applications for patron accounts; answers routine inquiries from patrons.
Qualifications :
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.
These minimum qualifications establish the education training experience special skills and/or license(s) which are required for employment in the classification. Please note additional qualifications (i.e. special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education: High school diploma or equivalent (GED or High School Proficiency Examination)
OR
Experience: Six (6) months (1000 hours) of clerical or customer service experience.
Substitution: Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement) may substitute for the required education or required experience.
Verification of Education and Experience:
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required information on how to verify education requirements including verifying foreign education credits or degree equivalency can be found at Falsifying ones education training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Condition of Employment:
In addition to the minimum qualications listed above applicants who are selected for a position must meet the following conditions:
1. Ability to lift boxes/bins weighing up to 30 lbs.
2. Ability to move loaded carts weighing up to 250 lbs.
Nature of Work:
Physical Requirements:
Positions in this classication include the ability to sustain physical effort involving considerable amounts of pushing and pulling library book carts and other library equipment packing and unpacking library materials standing bending squatting kneeling lifting and twisting to perform duties associated with daily tasks.
Notes:
Some positions in this class are subject to irregular work schedules and may require evening and/or weekend work; and require constant public contact. Positions in this classication may be required to work at various locations within the Library system.
Additional Information :
SELECTION PROCEDURES:
After application submission candidates deemed qualified must complete all subsequent steps to advance in this selection process which includes the following:
Multiple Choice Examination (Weight: 100%):
Candidates meeting the minimum qualifications will be invited to participate in the online Library Page Exam. Candidates will be sent a web link via email that will allow them to take the online Library Page Exam to measure the knowledge skills and abilities in job-related areas which may include but are not limited to: knowledge of library systems; knowledge of principles and processes for providing customer/patron services; ability to interact respectfully effectively and courteously with staff library users and the public including the ability to promote a welcoming environment and establish and maintain cooperative working relationships with individuals co-workers and others; ability to read and follow written instructions including the ability to understand and comprehend written material; ability to listen and effectively elicit information including the ability to follow verbal instructions; ability to plan organize and complete assigned work in a timely manner within a dynamic setting with rapidly changing priorities; ability to maintain filing and tracking systems; ability to use a computerized data system to access create update and maintain computer files using word processing databases spreadsheets email and library-related software programs; ability to sort and file in alphabetical numerical and chronological order; ability to speak and communicate clearly concisely and effectively; and ability to compose simple memos and complete incident reports.
This computer-administered test can be taken at home or at a time and location of ones convenience but only within the time period specified on the test notification. Candidates must have access to a computer and reliable internet connection to participate in this exam.
This is a standardized examination and therefore test questions and test answers are not available for public inspection or review.
Score Banking: The score that you achieve on the examination shall be valid and banked for three years starting from the date of the examination. This means that during this three-year time period you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used. If the test for this future announcement is held within 12 months of the date of this examination your score will be automatically applied to that announcement. However after 12 months you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than 12 months from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that should you re-test your re-test score would become your official score going forward since it is the most recent (even if it turns out to be lower than your original score).
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established so applicants can view the ranks final scores and number of eligible candidates. Applicant information including names of applicants on the eligible list shall not be made public unless required by law. However an eligible list shall be made available for public inspection upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g. as a result of appeals) as directed by the Human Resources Director or the Civil Service Commission.
Terms of Announcement and Appeal Rights
Applicants must be guided solely by the provisions of this announcement including requirements time periods and other particulars except when superseded by federal state or local laws rules or regulations. Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources 1 S Van Ness Avenue 4th Floor San Francisco CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements applications and examination policies including applicant appeal rights can be found on the Civil Service Commission website at
Additional Information Regarding Employment with the City and County of San Francisco:
- Information About the Hiring Process
- Conviction History
- Employee Benefits Overview
- Equal Employment Opportunity
- Disaster Service Worker
- ADA Accommodation
- Veterans Preference
- Right to Work
- Copies of Application Documents
- Diversity Statement
Where to Apply
All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit to begin your application process.
Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue 4th Floor and at the City Career Center at City Hall 1 Dr. Carlton B. Goodlett Place Room 110.
Ensure your application information is accurate as changes may not be possible after submission. Your first and last name must match your legal ID for verification and preferred names can be included in parentheses. Use your personal email address not a shared or work email to avoid unfixable issues.
Applicants will receive a confirmation email from that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Exam Analyst Information: If you have any questions regarding this recruitment or application process please contact the exam analyst Jennifer Bushman at Recruitment ID: REF552415
The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
