Support Analyst with French
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Job Location:
Monthly Salary:
Posted on:
26-08-2025
Vacancies:
1 Vacancy
Job Summary
Mission:
You will act as a key point of contact for project managers testers and business teams ensuring the smooth coordination and delivery of datasets required for testing and validation activities. You will also contribute to process improvements and gradually develop business analysis skills.
Responsibilities:
- Receive and analyze requests for datasets (based on test strategies functionalities HMI elements etc.).
- Frame requests and ensure prerequisites are in place (access rights application access business clarifications).
- Coordinate with data producers and monitor dataset delivery.
- Manually input complex datasets when needed.
- Track and follow up on HMI-related incidents and ensure resolution.
- Act as a liaison between business and technical teams.
- Ensure clear communication of priorities instructions and updates.
- Participate in monitoring committees and provide operational reporting.
- Support continuous improvement initiatives and contribute to process optimization.
- Gain business knowledge in banking and functional analysis.
- Contribute to tooling projects (data production duplication anonymization).
- Analyze complex business needs and support industrialization efforts.
#LI-Hybrid
Qualifications :
Profile:
- Experience in support roles (IT operations testing coordination).
- Strong communication and organizational skills.
- Proactive curious and eager to learn.
- Analytical thinking and attention to detail.
- Good level of French (C1/C2).
- Banking knowledge or interest in business analysis is a plus.
Additional Information :
Benefits:
- Full access to foreign language learning platform
- Personalized access to tech learning platforms
- Tailored workshops and trainings to sustain your growth
- Medical insurance
- Meal tickets
- Monthly budget to allocate on flexible benefit platform
- Access to 7 Card services
- Wellbeing activities and gatherings
Remote Work :
No
Employment Type :
Contract
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more
