Assistant Manager / Senior Engineer - Commercial Customer Service
Assistant Manager / Senior Engineer - Commercial Customer Service
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Job Description
- Interface for customers for spare parts inquiries.
- Co-operation with Service Sales Manager Field service engineers and manufacturing sites on quote / delivery for spare parts.
- Clarification and identification of spare parts with service area manager customer and manufacturing sites.
- Preparation and follow up of Spare parts quotes.
- Order handling for Spare parts orders Modernization and Field service offer process.
- Payment Follow ups with the customer.
- Cooperation with order processing team for order delivery.
- Understand the part requirements for Spares of our customers and offer the correct parts or replacement together with the manufacturing plants/Engineering support team/service supply chain.
- Responsible for Order intake Total Net sales and profitability for Spares orders.
- Coordination with internal departments (Service supply chain and Field Service) and other Syntegon sites.
- All commercial discussions and negotiations for Service orders.
Qualifications :
B.E (Mechanical / Mechatronics) having 3 Years / Diploma (Mechanical / Mechatronics) having 5 Years / Comparable degree in Logistic and supply chain business administration or related field with experience in the commercial Sales and Offer processing.
Additional Information :
The expected compensation range for this position is between $98000. to $125000 based on a full-time schedule.
Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location role degree/credentials relevant skill set and level of relevant experience. Total rewards at Syntegon include salary bonus (if applicable) benefits.
The welfare of our employees matters to us. Therefore Syntegon offers a generous and attractive benefits package that meets our employees needs.
- Health insurance (Medical Dental Vision and Prescription from day one)
- 401(k) with generous Company Match
- Employer Paid Short- and Long-Term Disability Insurance Life Insurance
- Education Assistance Program
- Paid Time Off
- Employee Assistance Program
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
