HR Associate

About PSC Biotech

Who are we

PSC Biotech is a leading Biotech Consultancy firm founded in 1996 headquartered in Pomona California USA with Global operations in Ireland India Singapore Australia and the US serving 350 clients in more than 23 countries worldwide. We provide cloud-based software solutions for Quality Management and Regulatory Inspections pharmaceuticals contract manufacturing professionals and metrology services to our clients.

Take your Career to a new Level

PSC Biotech disrupts the conventional consultancy model by aligning our EVP as one of the unique selling point which includes the opportunity to work with the most talented cohort of like-minded professionals operating in the Pharma/ Biotech Industry. We offer a permanent contract of employment giving exposure of working in Top Pharmaceutical client sites in a diverse-cultural work setting.

Employee Value Proposition

Employees are the heartbeat of PSC Biotech we provide unparalleled empowering career development though Learning & Development in-house training mentorship through constant guidance to facilitate career progression. We believe in creating high performing teams that can exceed our client s expectations with regards to quality of all scalable and business unit deliverables staying under budget and ensuring timelines for our deliverables are being met.

Overview:

HR Associate will assist other members of the HR team in tasks such as coordinating the talent management processes current employee processing and management responding to queries or escalated issues and providing support to the Senior HR Associate HR Manager as well as to the PSC Management Team.

Accomplishes human resource objectives by obtaining recording forwarding and explaining human resource information.

Requirements

Responsibilities:

HR Associate (objectives not limited to):

• Provides information by answering communications; referring special communications to appropriate person
  
• Onboards new joiners to the Company
  
• Maintains human resources records
  
• Verifies candidates background by contacting references
  
• Issues and processes applicable forms and applications ; verifies up to completion;
  
• Explains benefits to the employees manages and responds to benefit queries
  
• Complies with Employment Law and prevents litigation
  
• Maintains Manager and Employee confidence by keeping human resources information confidential
  
• Updates job knowledge by participating in educational opportunities; reading Employment Law news and updates;
  
• Supports administration and operations of the Senior HR Associate HR Manager PSC Management Clients and stakeholders;
  
• Preparing offer letters contracts onboarding new employees administering employee benefit programs
  
• Onboarding employees in a timely manner; scheduling medical appointments (if applicable) distributing onboarding documents managing sign-offs;
  
• Completing eligibility to work checks ensuring that the candidates are eligible to work full-time in the applicable country and that they have correct and applicable VISA s in date and on HR records;
  
• Organising regular PSC check-ins with existing employees; Background checks and screening for global mobility visa programme; document gathering and verification;
  
• Notifying existing staff of internal opportunities; maintaining personnel records;
  
• Advising existing employees of Annual Leave balance maintaining employee records
  
• Assisting with information gathering
  
• Maintaining GDPR compliance and knowledge of same required
  
• Administers medical insurance by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals
  
• Collating employee timesheets for accounts department
  
• Maintaining human resources records by recording new hires transfers terminations changes in job classifications merit increases tracking Annual Leave Sick Leave and any type of absence;
  
• Onboarding new employees by providing orientation information packs; reviewing company policies; company handbook; gathering; other payroll information; explaining and obtaining signatures for benefit programs
  
• Documents human resources actions by completing forms forms reports logs and records. Updates job knowledge by participating in educational opportunities; reading professional publications.
  
• Obtaining filing uploading and updating trackers regarding Employee ID IRP and VISA documents; ensuring that the IRP and VISA s of existing employees are always valid and up to date;
  
• Review timesheets every Monday for the previous fully completed week
  
• Address any timesheets errors and anomalies in a timely manner
  
• Frequently review AgileOne/FieldGlass and/or any other Client systems as applicable
  
• Review and process expenses from Zoho Expense as well as any applicable expenses from AgileOne FieldGlass and any other applicable systems
  
• Respond to Client queries on the same day or by the next working day (depending on the type of the query)
  
• Light Client queries (eg. re new job req submission) to be responded to within the same day
  
• Accomplishing human resources department and organisation mission by completing related results as needed
  
• Support Senior HR in administration note taking and other ad-hoc duties as required by the role
  
• Ad hoc assistance to a variety of projects may be required
  
• Additional duties as deemed appropriate by the department head/designee
  
• Any additional ad-hoc duties as requested by Management to fulfil business requirements
  

Key duties (not limited to):

• Manage HR mailbox and enquiries in a timely manner
  
• Ensure all e-mails are responded to with an adequate level of priority
  
• Coordinate and manage onboarding from start to finish
  
• New starters query management
  
• Reference checks background checks
  
• Preparation of general letters salary certificates
  
• Coordinating PSC laptop and equipment couriering to and from the candidates/employees
  
• PSC equipment inventory management
  
• Gathering Onboarding documents PSC Induction sign offs Personnel and Payroll details forms
  
• Folder creation and updates
  
• Tracker updates in a timely manner
  
• Annual Leave review and processing
  
• Sick Leave review and processing
  
• Note taking to support Senior HR as a witness during more complex Employee calls
  
• Contract and addendum preparation
  
• Support HR Manager and PSC Management in related activities
  

KPI s:

• Respond to timesheet adjustment queries within 8 hrs/on the same day
  
• Proceed with onboarding requirements as soon as correct information are shared with the HR Team
  
• Prepare addendums and more complex HR letters and documents for Senior HR Associate review in a timely manner
  
• Respond to sick absence e-mails within 8 hrs/on the same day
  
• Prepare letters for employees within 3 working days
  
• Respond to Client queries within the same day (light queries eg. re job reqs submissions) or by the next working day (depending on the type of the e-mail); review with Senior HR when applicable
  
• Supports Senior HR Associate and the HR Manager with administration operational duties and ad-hoc as required by the business