Part Time Sales Advisor (The Strand, Melbourne)

As the Part-Time Sales Advisor (12 hours per week) you are the friendly faces that greet our customers and embody the heart of our brand. 

Youll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk fitting rooms and throughout the shop floor youll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries replenishing stock and merchandising the latest garments on the shop floor. 

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm youll guide our customers through their journey offering genuine assistance and proactive service to uplift and inspire. Together in collaboration with your team youll create moments that matter. 

While previous experience in customer service and familiarity with fabrics are nice to have theyre not mandatory. 

Qualifications :

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience 
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed 
• You listen to and show interest in others ideas and opinions 
• Youre honest and genuine in your approach  
• You are interested in fashion and trends  
• You are communicative positive and open-minded 
• Youre willing to learn and adapt  
• Youre collaborative inclusive and supportive of others  

Additional Information :

This is apart-time position inclusive of weekdays and weekends (minimum of 12 hours per week).

Benefits:

Were committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team youll enjoy a 25% staff discount across all H&M Group brandsavailable both in-store and online. Additionally every employee is included in our H&M Incentive Program (HIP) designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program  you can also enjoy the following benefits:

• Clothing Allowances
• Endless Development Opportunities

Inclusion & Diversity 

At H&M Group we are committed to fostering inclusive diverse and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds perspectives and experiences. This diversity enhances our ability to solve problems creatively expand our thinking and build meaningful connections with colleagues and customers around the world. Thats why we consider all dimensions of diversity throughout our recruitment processensuring our workforce reflects the richness of the communities we serve.

Remote Work :

No

Employment Type :

Part-time