Food & Beverage Duty Manager - Qantas Lounges
Food & Beverage Duty Manager - Qantas Lounges
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Job Description
We are seeking a highly motivated Food & Beverage Duty Manager to join our welcoming team at the Sydney International First Class this role you will provide friendly efficient food and beverage service supervision ensuring every guest enjoys a seamless and memorable experience. Reporting to the Senior Duty Manager you will lead a team of supervisors and F&B Attendants fostering a positive and high-performing environment
What you will be doing:
- Lead by example delivering efficient friendly and professional food & beverage service to all guests.
- Manage front-of-house operations ensuring high-quality service standards are consistently met.
- Complete the Daily Running Sheet and communicate effectively across all lounge areas including Qantas staff.
- Report staff sickness absences punctuality and other HR matters to the Lounge and T&C Manager.
- Handle verbal complaints and escalate to the Lounge Manager when necessary.
- Maintain clear communication with your front-of-house team kitchen and management ensuring all relevant information is shared.
- Uphold food hygiene and presentation standards in accordance with council/legislative regulations and the Qantas Food Safety Plan.
- Ensure compliance with Accor and brand policies at all times.
In this role it is required to have the ability to work a 24/7 rotating roster hold a valid Responsible Service of Alcohol certificate and the ability to pass a Federal Police Clearance to enable your work in the Airport. You must also have Australian working rights to be considered for this role.
Qualifications :
Your experience and skills include:
- A passion for people and developing the next generation of hospitality leaders.
- Proven experience managing large teams within hotels or similar environments.
- Ability to support guide and motivate team members to meet operational expectations.
- Strong interpersonal communication and problem-solving skills.
- Tertiary qualifications in hospitality or a related field are preferred.
- Experience with Ento Intelex or similar systems is an advantage.
- Fluency in English; additional languages are a plus.
- Confident professional and approachable with excellent people skills.
Additional Information :
Employee Benefits for your hard work!
- Work with two iconic brands and experience the excitement of the aviation industry.
- Amazing staff travel benefits (T&C apply).
- Access to the staff duty-free store.
- Complimentary meals and coffee during shifts.
- Hotel discounts at over 3000 properties worldwide.
- Exclusive partnership discounts with companies such as Europcar Google and more.
- Salary based position
Note: Successful applicants will be required to undergo a Federal Police check at their own cost via our ID system in order to gain ASIC certification.
Are you looking to climb the ladder in the hospitality industry If you would like to be a part of our team please apply now.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
