Cash Collection Analyst (m/f/d)

In this function as Cash Collection Analyst you will be responsible for controlling Accounts receivable processes. Together with a highly motivated team you are responsible for a timely and accurate follow up of our customer payments as well as following up with reminder
process.

THE CHALLENGE:

• Partner with Finance functions Sales IT and other business stakeholders to ensure effective solutions to support collection processes ( raise potential bad debt customers write offs )
• Take ownership on daily Reminder process sending out dunning letters handle reminder related customer and sales inquires
• Define and monitor the trends of KPIs (cash flow monitor payments aging)
• Develop and improve internal collection workflows especially reminder process
• Improve end-2-end customer journeys and overall customer satisfaction (customer complaint management dispute management and root cause analysis invoicing quality streamlined dunning/collection process)
• Support the work with the collection agency and internal legal department
• Be accountable for the whole collection process and responsible for a customer centric interaction and communication with our clients including payment methods and payment plans
• Perform operational and financial analyses including KPIs

YOUR PROFILE:

• You are flexible structured and able to work under pressure
• Previous experience in any Finance/ Accounting/ Controlling field preferably in Accounts Receivable
• Very accurate and customer oriented attitude
• Reporting experience advanced knowledge of MS Excel and any other reporting tool
• Good interpersonal skills that enable you to work well with other departments such as sales and client setup
• Experience working with Microsoft Dynamics 365 preferred or knowledge of other ERP Systems implementation experience
• Fluent in English and Portuguese (spoken and written)
• Very good knowledge of MS-Office applications

OURRECRUITMENTPROCESS:

• Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations. 
• Two Interviews: Meet with the team and later with the Hiring Manager to dive into your experience as also discuss team fit. 
• Onsite Interview (If not organized on prior interview stages): Meet with the local team and take a tour of our office for a final meet-and-greet. 
• Finals Steps: Receive feedback and if successful an offer! 

OUR OFFER:

• A collaborative environment with colleagues from all over the world (Engineering offices in Europe Asia and US) including various social events and teambuilding. 
• Flexibility to manage your workday and tasks with autonomy. 
• A balance of structure and autonomy to tackle your daily tasks. 
• Vibrant and inclusive community including Women in Tech and Pride groups which welcome all participants. 
• Global Employee Assistance Programme. 
• Calm and Reulay app (leading well-being apps designed to support focus quality rest mindfulness and long-term mental resilience). 
• Online training videos. 
• Flexible working hours. 

Additional Information :

The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience.

At Sportradar we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs facilities and employment opportunities. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) we believe skills evolve over time. If youre willing to learn and grow with us we invite you to join our team!

Remote Work :

No

Employment Type :

Full-time