Wellways is committed to reconciliation lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities people with a lived experience of mental health and disability and people who identify as LGBTIQA to apply. Even if you only meet some of the criteria wed love to hear from you.

• Build a rewarding career with an organisation that truly puts people first!
• SCHADS 4B ($44.58-$46.35 per hour) super salary packaging
• Full time opportunity based in Townsville

About the Role

As a Carer Coach youll deliver one-one-one and group coaching sessions that help carers build resilience agency and hope. Youll support carers to explore their goals reflect on their journey and take practical steps toward wellbeing all through a non-therapeutic strengths-based approach.

Topics may include:

• Health and wellbeing
• Inclusion and advocacy
• Work study and volunteering
• Everyday life and finances
• Understanding the caring journey

Were seeking someone who thrives in a reforming space and embraces change with confidence and flexibility. Youll bring experience in community services allied health or peer support along with strong communication skills emotional maturity and a trauma-informed approach.

Your ability to empower carers through active listening and smart goal setting will be essential as will your familiarity with carer services such as the NDIS My Aged Care and mental health supports. A commitment to inclusion self-reflection and continuous learning will ensure you succeed and grow in this role.

You will receive comprehensive training mentoring and supervision. Well support your professional development and reflective practice helping you grow as a coach and leader in your community.

Community engagement/ networking and establishing referral pathways will be a key aspect of this role and you will work autonomously while being a supportive and flexible team member.

Reporting to the Carer Coaching and In-person Peer Support Coordinator the Carer Gateway Coach will be responsible for:

• Facilitating the program in accordance with training and the Facilitated Coaching Service Guidelines
• Facilitate one-one-one and group coaching to carers to achieve the programs required KPIs
• Creating an environment Carers will find welcoming real and empowering
• Ensure relationships with Carers are positive and are built on Wellways values
• Engaging professionally and positively with key external and internal stakeholders
• Community engagement/ networking and establishing referral pathways

Pre engagement requirements:

• Minimum Diploma in Coaching Counselling Community Services or related field
• Right to work within Australia
• Current valid Drivers Licence and the ability to undertake some travel
• NDIS Worker Orientation Module Certificate (free online course)
• Satisfactory National Police Records Check
• NDIS Worker Screening Check
• Working with Childrens Check (Employee/Paid)

What we can offer you

• A purpose driven culture where people can thrive everyone is respected and differences are valued
• An equitable diverse and socially inclusive work environment
• Salary packaging up to $15899enables you to spend a portion of your salary before it is taxed to pay for things like rent mortgage repayments car leasing
• Meal and Entertainment allowance via salary packaging up to $2650 per annum
• Receive 17.5% leave loadingevery time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

Ready to Make a Difference

Apply now and help us build a future where carers feel empowered connected and supported.

For a confidential discussion about the role please contact Kathleen Roser at

To view the full Position Description and submit your application with Resume and Cover Letter Click APPLY!

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

If youd like to know more about our reconciliation commitment click here Reconciliation Wellways