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Salary Not Disclosed
1 Vacancy
Job Description
Work Place Flexibility: Hybrid
Legal Entity:Entergy Services Inc.-ESI (OLD)
***The official title of this position will be Analyst I II or III depending on the experience and qualifications of the candidate.***
JOB SUMMARY/PURPOSE
This position will perform data analyses identifying/ implementing solutions and drive a more efficient process. The individual will assist with a wide variety of data help develop performance management metrics and apply appropriate change management tools. they will directly interact and assist with all aspects of the Customer Organization including performance management to develop and track KPIs. Strong interpersonal communication skills and ability to multi-task needed.
JOB DUTIES/RESPONSIBILITIES
- Conduct business and data analysis to ensure accuracy recognize data inconsistencies/irregularities and report issues to senior analysts and/or leadership.
- Analyze operational data and information and provide reports forecasting/trend analysis and recommendations to appropriate work groups.
- Documents analyses using a consistent methodology and nomenclature to ensure that analyses are preserved for future use.
- Identify business solutions/opportunities and provide recommendations to influence stakeholders using industry and departmental expertise to support best practices. Report on common sources of technical issues or questions and make recommendations to improve the end-user experience.
- Identify areas of opportunity to improve reports analytical tools and self-service capabilities in collaboration with other departments to drive efficiency and support operational decision-making.
- Adhere to protocols and requirements for data quality assurance and ensure that all analysis trends and project work are within corporate requirements and SOX controls/compliancy.
- Interact with department management and leadership throughout the organization to identify issues that warrant future projects.
- Create & maintain the SharePoint site for the Customer Organization by ensuring it is current and relevant to all key stakeholders.
- Assist with developing key messaging coordinating meetings managing accruals and/or expense reports/payments.
- Stay abreast of regulatory or political changes that may impact Entergy policy decision making.
- Ability to understand and interpret rate tariffs into the billing system as needed. Will work closely with other departments in creation of new rate offerings and give insight into the billing side when needed.
- Participate in user acceptance testing for a multitude of different projects at any given time including but not limited to new rate design/new application design.
MINIMUM REQUIREMENTS
Minimum education required of the position.
- Bachelors Degree in a technical or business-related field required or equivalent work experience.
Minimum experience required of the position.
- Analyst I:At least 0-2years of relevant professional experience
- Analyst II:At least 2-4 years of relevant professional experience
- Analyst III: At least 4-6 years of relevant professional experience
Minimum knowledge skills and abilities required of the position
- High degree of proficiency of Microsoft Office: Word Excel and PowerPoint
- Advanced analytical and critical thinking skills with experience in leading multiple levels of projects and/or assignments
- Strong verbal and written communication skills (must be able to communicate with all levels)
- Exceptional presentations and reporting skills (suitable for use with executives regulators and key constituents outside of the Company)
- Must be adept to learning Entergys customer service/accounting systems including but not limited to CCS AMI Billing Component or other system applications.
- Strong adaptability and capacity to work in a fast-paced environment.
- In-depth understanding of organizational data flow and its use in management decision-making
#LI-AH1
Primary Location: Arkansas-Little RockArkansas : Little Rock
Louisiana : New Orleans
Mississippi : Jackson
Texas : The Woodlands
Job Function: All Other Jobs
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 120234
Travel Percentage:Up to 25%
An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEO page or see statements below.
EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
Required Experience:
IC
Employment Type
Full-Time
