German Customer Specialist Hybrid in Malta

Birkirkara - Malta

Monthly Salary: Not Disclosed

Posted on: 26-08-2025

Vacancies: 1 Vacancy

Job Summary

Ready for a New Chapter Launch Your Career in Sunny Malta!

Looking to kick off a fresh chapter by the sea Malta isnt just about breathtaking coastlinesits also a growing hub for international careers. Were on the lookout for a proactive and detail-driven Customer Specialist to join our dynamic team. If you thrive in fast-paced settings tackle challenges with confidence and want your work to create real impact this role is perfect for you.

Role Overview:

As a Customer Specialist youll handle customer inquiries via email and live chatno phone calls required. Your work will focus on ensuring content quality enforcing community standards and detecting potential fraud all while providing top-notch service.

Key Responsibilities:

Provide clear timely responses to customer queries through email and chat
Moderate and review user-generated content to align with platform guidelines
Investigate and address suspicious or fraudulent activities
Keep accurate well-organized records of cases
Collaborate with internal teams to improve support workflows
Use modern tools to deliver precise high-quality information
Achieve performance goals while contributing to overall team success
Communicate effectively with internal departments and external partners
Stay sharp and up to date with ongoing training and best practices

Requirements:

Fluent in German (C1/C2 level)
Fluent in English (B2 level)
EU citizenship or Maltese Residency Card
0-1 year of experience in customer support
Strong leadership analytical and communication skills
Eagerness to learn and grow

Why Join Us:

Competitive Salary: We recognize your skills and dedication
Performance Bonuses: Earn rewards for your achievements
Transportation: Convenient company transport from designated locations
Relocation Assistance: Smooth onboarding support
Career Growth: Opportunities to develop professionally
Hybrid Work Model: Flexible options for a better work-life balance

Excited to take the next step in your customer support journey Apply now and well connect with you soon!

Ready for a New Chapter Launch Your Career in Sunny Malta! Looking to kick off a fresh chapter by the sea Malta isnt just about breathtaking coastlinesits also a growing hub for international careers. Were on the lookout for a proactive and detail-driven Customer Specialist to join our dynamic team....

Ready for a New Chapter Launch Your Career in Sunny Malta!

Role Overview:

Key Responsibilities: