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Receptionist

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1 Vacancy
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Job Location drjobs

Chicago, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About Us:

EMCOR Facilities Services (EFS) an EMCOR core business services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites EFS provides a range of services that support mission-critical areas of financial services manufacturing pharmaceutical transportation and education sectors.

Job Title: Receptionist

Job Summary:

The receptionist position will be responsible for answering all incoming calls directing calls to appropriate associates and greeting visitors and supporting badge requests to include paperwork and printing/assembling badges. This position will also assist HR and other Account Teammates with administrative duties including developing PowerPoint presentations and tracking KPI metrics. Maintain a clean and neat appearance of the lobby and coordinate work requests including entering them into the Corrigo and communicating to the EMCOR Maintenance Team or Vendor to resolve. The receptionist may also be required to conduct safety and operational inspections and audits escort vendors support shipping and receiving manage breakrooms to include ordering and restocking with snacks paper products food etc. The receptionist will also support the account team to track report and train EMCOR teammates and Vendors on various platforms this could include ISNet Interplay KPA Flex Corrigo iValua etc. The receptionist will support EMCOR account team with vendor scorecards and participate in vendor QBRs and support Customer and/or account team with catering events and any other duties identified by the EMCOR Account Leadership.

Essential Duties and Responsibilities:

Handle incoming Calls greet visitors support badge requests and ensure the lobby areas have a clean/neat appearance.

Support EMCOR Account Team with administrative tasks/duties including building presentations tracking metrics organizing and maintaining SharePoint files and any other code required documentation.

Coordinate Work requests with EMCOR Maintenance Team and/or Vendors to ensure completion. This includes working within EMCOR Via (EMCOR technology platform to include Corrigo)

Conduct Audits escort vendors manage breakrooms support shipping and receiving duties and tasks.

Provide operational training on various EMCOR technology platforms.

Manage conference room requests and help resolve any issues.

Any other duties assigned my management.

Qualifications:

Education

HS Diploma or GED

Business Experience

2-3 years of proven experience providing excellent customer service in receptionist role

Licenses/Certifications

N/A

Computer Skills

MS Office Suite (including but not limited to PowerPoint Excel and Word) and Outlook

Experience with a Computer Maintenance Management System (CMMS) a plus.

Language Skills

English; written and spoken for interface with client personnel

Written and Oral Communication Skills

Excellent written and verbal communication skills. Demonstrated customer services skills. Strong organizational and multitasking skills. Positive energetic and possess a professional personal presentation.

SUPERVISORY SKILLS

Engage associates to complete tasks efficiently and with a positive attitude

Ability to coach associates in a constructive manner

Leads by example and practical applications

PROFESSIONAL SKILLS

Exhibit business acumen and the ability to analyze business issues

Provide solutions that address and align to broader business requirements and strategic initiatives

Collaborate across business functions within EFS and with the customer to leverage expertise

Define priorities that result in greatest organizational impact and complete successful execution

SAFETY FOCUS

Embrace a culture focused on creating and operating in a safe work environment

Follow all workplace and trade safety laws regulations standards practices and policies at all times

Attend safety training

Wear personal protective equipment when applicable

Report all safety issues concerns and violations

ETHICAL CONDUCT

Complete work in a safe manner

Follow policies and procedures as outlined by law company and customer

Treat co-workers supervisor and customer with mutual trust and respect

Always follow the anti-harassment policy

COMMUNICATION SKILLS

Give and receive instructions in a clear and professional manner

Communicate effectively with supervisor

RESULTS DRIVEN

Accurately complete tasks in timely and consistent manner

Ability to understand and carry out instructions

Follow a disciplined approach to complete daily activities

INITIATIVE

Strong organizational and analytical skills

Willing to go above and beyond to satisfy the customer

Work with minimal supervision

INTERPERSONAL SKILLS

Work cooperatively within a team

Display strong customer service orientation

Build positive relationships with co-workers supervisor and customer

PERSONAL RESPONSIBILITY

Arrive on time and prepared for work

Flexible and able to adapt to changing business needs

Physical demands:

Frequent office deskwork requiring sitting using phone and computer. Regularly requires extensive walking when performing site audits and physical building checks. Occasionally it requires climbing stooping kneeling crouching steps ladders and lifting 50 pounds.

Work conditions:

Potential Mix of office and manufacturing environment with varying levels of noise. Can be loud with extreme hot/cold temperatures dust oil and debris. Occasionally requires presence on construction projects. The following safety equipment may be required: steel toe shoes hearing protection hardhat or bump cap and eye protection. Potential overnight travel required

Notice to prospective employees:There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.

As a leading provider of mechanical and electrical construction facilities services and energy infrastructure we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Employment Type

Full-Time

Department / Functional Area

Shared Services

About Company

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