VRT Warranty Analyst
VRT Warranty Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world -- together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves
As part of our Manufacturing team youll help build the world-class state-of-the-art smart vehicles were known our plants around the world were constantly developing new technologies and processes to further increase our efficiency. Youll get the satisfaction of making great products people use and love.
In this position...
Meet and exceed warranty objectives by facilitating and following up on information exchange between departments to ensure topics are addressed.
Responsibilities
What youll do...
Quick analytical abilities to rapidly resolve issues as they come up
Drive improvements in Warranty results.
Engage plant quality and production teams to prevent repetitive damage from the process and work with STA on supplier topics.
Oversees day-to-day ECBs and analyzes details for follow-up.
Lead and establish warranty review meetings with various OPD/supplier partners; focus on high hurts based on the data.
Update the warranty summaries for the control centers PIC Room and PQR
Weekly Paynter report warranty follow-up/analysis on PRT PIC ROOM and other meetings.
Resolve issues arising related to manufacturing processes or surrounding dealer & PD topics.
Interface daily with other Ford departments (PD OPD PVT Warranty Quality STA Production and other sister plants)
Ability to support meetings with Ford Teams around the globe requires availability for WebEx outside of normal business hours.
Overall manufacturing process basic knowledge. Product basic knowledge.
Ford GSAR-specific warranty system knowledge. Ford PTS (professional technician system) specific warranty system knowledge.
Ford GCQIS Hotline-specific warranty system knowledge.
Ford WPAC warranty part return specific warranty system knowledge.
Ford BSAQ-specific warranty system knowledge. Able to Traceability knowledge.
Global 8D process.
Ford Recall basic knowledge
Monthly warranty reporting 0MIS 1MIS 3MIS 6MIS 12 MIS analysis
Qualifications
Youll have...
Bachelors Degree or equivalent experience
Ability to work independently and make decisions with minimal supervision
Ability to lead cross-functional groups to resolve concerns
Strong written and oral communication skills: you will be speaking or presenting to Ford leadership or representing Ford while engaging with 3rd party suppliers
High level of analytical skills to trend quality data and take appropriate actions
Ability to positively influence change
Ability to handle complex issues and multi-tasking
Strong organizational skills
Proficiency in using Outlook Excel and PowerPoint. Understanding of the concepts and principles surrounding Business Objects SharePoint and other Ford-specific software.
Even better you may have...
Warranty Production and/or Manufacturing Quality experience preferred.
Experienced in working with GSAR GCQIS WPAC Global 8D Data cubes and BSAQ preferred.
EV/ battery JD Power experience.
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
Immediate medical dental vision and prescription drug coverage
Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.
This position is a range of salary grades 6 & 7.
For more information on salary and benefits click here: sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.
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Required Experience:
IC
Employment Type
Full-Time
