- Manage a team of dedicated individual contributors providing guidance on scope of work track and lead priorities against business objectives. Mentor and support individual performance and career growth and development.- Support business and operational aspects of On-Device programs including program deployment program health communication field user documentation production support program reporting for Apple WW and Geo teams and XF teams.- Execute the plan of record for On-Device demo programs and Guide driving forward the deployment strategy in collaboration with regions across the world.- Find ways to promote your program & processes to the target audience(s) partners and regional teams.- Contribute to test and try efforts to be forward looking and drive continuous improvement.- Lead analysis of key strategic projects track performance for these new expansion opportunities through quantitative and qualitative data.- Oversee team operational budget.- Communicate openly and be influential interfacing seamlessly with senior leadership in WW and in geo.
10 years of experience leading projects related to retail Cx or Consumer facing app
Experience designing and delivering programs to market from strategic and critical thinking to sell-in and to execution
3 years demonstrated ability building and leading a high performing team
Excellent attention to detail and organizational skills
Experience in planning and driving projects simultaneously and independently in a dynamic environment; ability to identify critical business issues and design resolutions to meet the needs of partners and customers
Focused on results and passionate about the experience process and details without compromising speed results or scale
Outstanding written and verbal communication and presentation skills
Exceptional level of ethics values integrity and trust
Superb analytical skills and proven problem-solving skills
BS/BA degree or equivalent practical experience
5 years of experience working in a geo
Experience with programs in a retail setting
5 years demonstrated ability building and leading a high performing team
Highly effective communicator with partners and executive leadership
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