Front office Night Team Member
Front office Night Team Member
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Job Description
As our next Night Receptionist you
- Are the face of Ibis Edinburgh Centre South Bridge extending a warm welcome to our guests during the night putting their well-being at the heart of everything you do while adding your personal touch to their stay.
- Assist in the general running of the hotel at night and support other departments to set up for the next day.
- Are an autonomous and passionate individual dedicated to continuously improving the quality of the hotels services.
- Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
- Ensure a wonderful guest experience.
- Ensuring that all charges are accurate and posted on a timely basis.
- Handling all calls promptly and professionally.
- Document accurately all internal and guest messages.
- Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
- Attend to other duties as requested by Management and Supervisors
Qualifications :
- Prior experience working with OPERA Cloud is valued
- Fluency in English
- Customer Service skills
To help you navigate your role and support your success you will be trained in all front of house related functions and the safety of the property and people.
Our mission at Ibis Edinburgh Centre South Bridge is to create memorable moments for our guests by connecting hearts from arrival to farewell.
A job a career or a calling - whatever brings you here we have something for you!
If you feel you are the right candidate for the role please click apply now! Wed love to hear from you!
Additional Information :
One more thing
By working at the Ibis Edinburgh Centre South Bridge you will be part of the Accor network worldwide hospitality leader. With us you can be all you are work with purpose grow learn enjoy and explore Accors limitless opportunities. Discover our Talent stories at or on Instagram @
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent creating an environment where everyone feels they belong
If you feel you are the right candidate please click apply now! Wed love to hear from you!
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
