Practice Manager
Practice Manager
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Job Description
Were Hiring: Practice Manager (Integrator)
Location: Life Balance Chiropractic Poole (dont contact our clinic)
Salary: Up to 35K OTE 41K
Hours: 40/week (MonFri 1 Sat/month with shift cover as needed. 8-5 pm core hours) but will be required to cover when required am 07.30 -12.30 or 1.30 -7.45 pm
Team Size: 12
Experience: 5 years leading/managing teams (no industry requirement)
Were not looking for another manager. Were looking for a people-first Integrator the steady hand the builder the one who brings clarity connection consistency and who brings vision to life and makes excellence feel effortless.
This isnt just another management job. As Practice Manager youre the heartbeat of Life Balance Chiropractic. Youll lead people run systems align the team and keep priorities moving together. Youll create the culture that makes clients say Wow.
Why We Exist
Born in 2018 from a personal frustration. Our co-founder Josh watches his mum lose her health and quality of life without answers - and it sparked a fire to create a third place to get well and stay well. What started as one small clinic has grown into the UK #1 family chiropractic practice for clinical excellence. - and were just getting started. Our purpose is to restore clarity confidence and possibility so people can experience more joy in their lives through our mission to accelerate the end of suffering restore balance and rekindle the human spirit. We see a world where every person trusts their body to heal adapt and thrive naturally. Where confidence replaces fear and movement becomes joy again. We see healing centres in every major city around the globe and we would love you to help us build it.
This role isnt just about running the clinic its about how we show up. Our values arent words on a wall; theyre the way we work lead and care. If this sounds like you youll feel right at home:
- You do what you say and own it. (Honesty)
- You lift people up and lead with heart. (Humility)
- You keep it real and stay human. (Vulnerability)
- You aim high and take bold action. (Courage)
- You find a way fix problems fast and keep us moving. (Resourcefulness)
Why Join Us
- Interaction with CEO/Co-Founders
- Core role in strategy through quarterly and annual planning reviews
- Career development training
- Supportive mission-driven team that changes lives daily
- Leadership mentoring
- Office Perks: Fully funded chiropractic care Life Insurance (3x salary) Healthcare Cash Plan Pension 28 days holiday (incl. bank hols) birthday off team socials
What Youll Own
Lead & Manage People Build coach and align a 12 person team around our values and scorecards. Hire A-players develop talent and foster a high-performing values-driven culture. Ensure everyone is in the right seat supported to grow and held accountable through clear expectations and coaching. Oversee HR functions including recruitment onboarding and performance management.
Run the Business & Drive Growth Own day-to-day clinic operations and ensure smooth workflows. Track and report on KPIs and clinical statistics manage scheduling and deliver P&L budgeting and forecasting results. Keep the clinic efficient profitable and growing through smart data-driven decisions.
Integrate the Functions Align marketing sales operations and finance into one system. Run effective meetings manage scorecards and reporting and oversee IT and quality management systems. Resolve cross-department issues expand capacity when needed and keep all functions moving together.
Delight Team & Clients Create an environment where people feel cared for seen and supported. Lead a team that delivers compassionate consistent and world-class experiences making every visit simple personal and memorable. Anticipate needs remove friction and add the human touches that turn great service into lasting loyalty. Cover for team members and handle enquiries when needed to ensure seamless service.
Remove Obstacles Spot problems early clear barriers and bring clarity and alignment across the business. From 1:1s and surveys to onboarding and recognition ensure culture processes and systems fuel momentum and accountability.
Execute & Drive Accountability Turn vision into clear priorities manage projects to completion and keep the leadership team on the same page. Create consistency prioritisation and healthy tension so results get delivered.
Lead Special Projects Own key initiatives that grow the business and strengthen the team from community outreach and marketing events to refining onboarding and running engagement initiatives. Identify constraints resource solutions and deliver results.
What Success Looks Like
- The team is aligned accountable and performing at its best.
- Clients are delighted keep coming back for maintenance care and refer others.
- The clinic runs like clockwork smooth structured and stress-free.
- Strategic goals are executed on time and financial targets are hit.
- Leadership ideas are harnessed and translated into reality.
- Our values are lived every day making this one of the best places to work.
Who You Are
Youre not just a manager. Youre a leader. For 5 years youve led teams of 1249 people and know how to get results through others. You coach support and hold people accountable building teams that love what they do and perform at a high level.
Youre the Integrator: the steady hand who takes bold ideas and makes them real. You keep things clear organised and moving. Where others see chaos you see order and momentum.
Youre sharp with numbers and operations confident reading KPIs budgets and P&Ls spot issues early and make smart data-driven decisions. Youre also tech and IT savvy fluent in English and quick to learn new systems and streamline and improve processes.
Most of all youre people-first. You connect with a clear communicator with high emotional intelligence creating an environment where both the team and clients feel cared for. You speak with honesty kindness and clarity; you are comfortable giving feedback and saying no when needed. Youre resourceful resilient and solutions-driven.
What makes you stand out You take full ownership. Youre coachable growth-focused and detail-oriented. You keep standards high bring people with you and make excellence feel natural.
If this sounds like you wed love to meet.
Bonus
- Background in health wellness dental hospitality or service industries.
- Degree or leadership qualification (Chartered Management Institute MBA BSc Business Institute of Leadership Management)
Ready to Lead If this sounds like you register your interest today and lets explore whats possible together.
Required Experience:
Manager
Employment Type
Full-Time
