C004346 Implementation Manager (NS) - THU 4 Sep
C004346 Implementation Manager (NS) - THU 4 Sep
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Salary Not Disclosed
1 Vacancy
Job Description
Deadline Date: Thursday 4 September 2025
Requirement: Implementation Manager
Location: Braine-lAlleud BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 600
Required Start Date: 13 October 2025
End Contract Date: 31 December 2025
Required Security Clearance: NATO SECRET
Duties & Role:
1) Site Readiness Assessment
- Engage with the customer and the project team to assess the readiness of site for cloud migration
- Arrange remote and on-site meetings with the customer to understand the site-specific requirements and constraints in terms of user printer and data migration
- Assess on-site resources including enrolment and training spaces on-site support personnel and logistics.
- Assess the technical readiness of site in terms of internet bandwidth wired or wireless internet access cabling coordination with project technical team
- Fill out site readiness checklist for a site identify the issues and risks that would hamper a successful site implementation
- Address the open action items issues and risks in coordination with project team customer and NCIA relevant business areas.
- Ensure the closure of items before start of site implementation.
2) Implementation Planning
- Plan site implementation schedule including planning of daily user enrolments and trainings.
- Plan the data migration of user data including emails and personal data
- Plan the migration of printers shared mailboxes shared drives and portals
- Plan logistics aspects of site implementation including the delivery and handling of End-User Devices on site device preparations and provisioning
- Plan MS Teams and Channel Structure and ensure timely creation of Teams and Channels
3) Site Implementation
- Be present on site during the site implementation.
- Coordinate and facilitate the distribution of hardware to users user self-enrolments account setups data and printer migrations
- Ensure a seamless migration for users to the new cloud environment.
- Maintain open lines of communication with the customer providing regular reports on implementation status and address any concerns promptly
- Develop and maintain daily reports brief customers and project management regarding site implementation progress issues or risks and identify areas for improvement.
4) Site Implementation Closure
- Prepare and lead a Site Implementation Closure Brief to the Customer.
- Report any remaining issues or action items track the closure of them with service delivery managers.
- Ensure that the user support structure is in place including the workflows resolver groups and access rights in ticketing system.
5) Collaboration and Communication:
- Collaborate with Cloud Operations Centre Project Managers Technical Leads and other relevant teams to ensure cohesive user migration activities on a site.
- Communicate effectively with customers to understand site- specific requirements constraints and address concerns.
Specific Working Conditions: Primary location is Braine-lAlleud Belgium the candidate will be required to travel to other NATO locations (95% travel) in Europe. Contractor will need to be availabke on-site for the majority of the implementation phase (95%) and willing to travel as necessary to support project objectives.
Requirements
Skill Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
1) Project/Implementation Management Knowledge
- Basic understanding of project management principles methodologies and tools.
- Understanding of project life cycles and the ability to assist in the planning and execution of site implementations from initiation to completion.
- Extensive experience in managing IT migration projects involving user migrations preferably in military or structured environments. (8 years)
2) Organizational Skills
- Strong attention to detail with the ability to manage multiple tasks simultaneously.
- Proven ability to plan complex user rollouts including planning of users support staff contractors and physical resources such as rooms devices assets.
- Capacity to handle and prioritize competing demands in a fast-paced environment.
3) Communication Skills
- Excellent verbal and written communication skills to effectively collaborate with team members project managers and stakeholders including leadership of the customer organization.
- Ability to prepare and distribute meeting agendas and minutes ensuring clarity and accuracy in communication.
- Strong interpersonal skills for coordinating with different teams and stakeholders and ensuring timely follow-ups.
4) Team Collaboration
- Proven ability to work collaboratively within a team ensuring smooth coordination of project activities.
- Willingness to cooperate technical leads and other teams to ensure project success and resolve project-related issues.
5) Adaptability and Learning Ability
- Eagerness to learn and grow in project management with a proactive approach to personal development and skill enhancement.
- Adaptability to changing project requirements and an evolving work environment.
6) Technical Proficiency
- Advanced proficiency in using M365 tools such as Excel Word Loop Planner MS Teams etc. to plan document and track.
- Familiarity with cloud-based platforms (e.g. Microsoft 365) and project management tools (e.g. ServiceNow Jira) is an advantage but not mandatory.
7) Others:
The candidate has strong customer relationship skills including negotiating complex and sensitive situations under pressure.
- Full proficiency in the English language. French language proficiency is of advantage.
- The candidate must have the nationality of one of the NATO nations.
Required Experience:
Manager
Employment Type
Contract
