Senior Employee Relations Manager

Title: Senior Employee Relations Manager

State Role Title:Human Resource Manager II

Hiring Range: $110000 - $120000

Pay Band: 6

Agency: Virginia Department of Health

Location:Dept of Health

Agency Website: Type: State Employee Only - E

Job Duties

At the Virginia Department of Health (VDH) we are committed to fostering an inclusive supportive and productive workplace culture grounded in a strong culture of accountability. We are currently seeking a seasoned Senior Employee Relations (ER) Manager to join our Office of Human Resources. This key role will serve as a subject matter expert overseeing and directing all employee relations activities policies and procedures within the agency. The ideal candidate will bring deep expertise in Virginia State employee relations policies & procedures exceptional judgment and strong analytical interpersonal problem-solving and communication skills. Additional position duties below:

Performance Management
Serves in a managerial/supervisory capacity to conduct performance management activities and ensure onboarding/offboarding and training for staff
Establishes and reviews work assignments and priorities and implements performance improvement strategies and/or problem resolution for related issues in conjunction with program management and Human Resource staff
Ensures relevant training and workplace safety for staff
Conducts required performance monitoring and appraisals establishes clear performance expectations addresses deficiencies in a timely manner and documents underperformance in accordance with state guidelines
Supports employee growth through regular feedback coaching and professional development opportunities

EEO & Employee Relations Oversight & Guidance
Oversees the planning implementation and management of employee relations processes and procedures to enable effective management conflict resolution and problem solving
Conducts oversees and/or otherwise assists with employee relation issues to manage employee concerns and grievances and to identify and implement appropriate employee action and accountability practices
Identifies a fair and inclusive process appropriate for employee concerns or grievances including overseeing employee fact-finding and ensuring adherence to employee relations policies and practices
Provides oversight and guidance on fact-finding investigations or mediated resolutions for complaints and grievances; considers and provides guidance on alternative dispute resolution practices in lieu of investigation to resolve complaints
Provides guidance and assistance with the development and delivery
of appropriate performance feedback or action plans including corrective/disciplinary actions
Oversees the use of effective documentation techniques and maintaining accurate confidential records regarding all reported matters and fact-finding documentation

Evaluation & Leadership
Provides expertise and strategic support partnership and coaching to all levels of the company; assesses the need for development and training
Assures agency managers and supervisors receive adequate training on best practices for addressing workplace issues and problem solving with peers and subordinates
Provides expert level guidance to agency staff supervisors managers and leadership on applicable policies and procedures
Provides supervisory guidance and oversight to EEO and Employee Relations team members
Interprets and applies understanding of Personnel policies and practices employment law and other regulations to provide guidance or clarification for ER matters
Maintains the highest level of integrity when managing employee relations issues and managing reported matters
Maintains knowledge and awareness of organizational and operational changes across the company to identify potential employee relations risks and develop plans to address proactively
Serves as the Agency Advocate at grievance hearings
Performs other duties as assigned to support HR department

Minimum Qualifications

Applies broad comprehensive knowledge of major human resource functional area and HR management principles which requires independent interpretation of state and federal policy laws and the consistent application of best practices
Demonstrated sound judgment in analyzing and assessing complex issues and in providing appropriate strategy guidance and direction
Ability to make decisions independently in accordance with applicable federal and state regulations to assure consistent application of policies and procedures among state agencies
Ability to comprehend interpret and apply the appropriate sections of applicable laws guidelines regulations ordinances and policies; thorough understanding of state and federal laws concerning labor relations
Considerable knowledge of human resource principles and practices in areas such as EEO Employee Relations and ADA
Excellent communication skills orally and in writing
Experience supervising and leading others
Experience with negotiation techniques and dispute resolution; ability to remain tactful calm and persuasive in controversial and/or confrontational situations
Ability to work in a fast-paced environment and proactively analyze and resolve problems
Ability to maintain discretion and confidentiality with all personnel matters
Formal supervisory experience directly managing 1 or more direct reports. Demonstrated ability to effectively lead and manage a professional level team in a professional environment. This includes experience overseeing daily operations assigning and evaluation of work providing guidance and support to staff and fostering employee development. Experience delegating tasks resolving conflicts and maintaining a productive and positive work atmosphere.

Additional Considerations

Experience in HR Business Administration Public Administration or related field
SPHR or PHR preferred

Special Instructions

You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed mailed or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Services Child Abuse and Neglect Central Registry check U.S. HHSIG Exclusion List check employment reference check and E-Verify. Other financial credit driving background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture hair type and protective hairstyles such as braids locks and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy childbirth or related medical conditions. VDH employees have a shared Code of Ethics which can be found in the bottom banner of our website: .

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Rose Sandra Bose

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.