Bilingual Spanish English Customer Service & Sales Representative Round Lake IL. Location: Magnum Insurance Agency located in 237 N Cedar Lake Rd Round Lake IL 60073 Position Type: Full-Time About Us Magnum Insurance is a growth-driven dynamic Agency committed to delivering exceptional service. We value initiative integrity and bilingual talent to better connect with our diverse clientele. Compensation - Base hourly rate: $17$18 or more depending on experience.
- Uncapped bonus potentialfirstyear earnings average around $55K with ongoing growth opportunities.
What Youll Do - Provide outstanding customer service in both English and Spanish
- Manage inbound and outbound communications: calls quotes policy updates and billing inquiries
- Demonstrate initiative in problem-solving to ensure client satisfaction
- Identify upselling and cross-selling opportunities
- Support both new and existing clients through accurate policy explanations
What Were Looking For - Bilingual fluency in Spanish and English
- Proficiency in computer skills
- Excellent interpersonal and communication talents
- Self-motivated adaptable and detail-oriented
- Flexible availability Monday through Saturday (previous customer service experience preferred but not required)
Benefits - Paid training
- Comprehensive Medical Dental and Vision plans
- Paid personal and sick leave
- Short-Term Disability and Company-Paid Life Insurance
- 401(k) plan with employer matching
- Accidental coverage and structured paid training
Qualifications at a Glance Must-Have | Nice-to-Have |
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Fluent in Spanish & English | Insurance industry experience | Strong computer literacy | P&C licensing | Customer-focused & proactive attitude | CRM proficiency | Flexible MondaySaturday availability | Experience in upselling | Send your resume to or call and ask for Mr. Ceballos.
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