Senior Revenue Operations Analyst (Renewals)
Senior Revenue Operations Analyst (Renewals)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint were looking for passionate people to join our mission. If youre ready to help the worlds best companies optimize their digital applications we invite you to explore a career with us!
Your opportunity:
As a Senior Revenue Operations Analyst (Renewals) at New Relic youll be a key player in the GTM (Go-to-Market) strategy and operations team. This role is crucial for analysing the Renewals business identifying trends and providing strategic insights to drive productivity and success. Youll work closely with sales and renewals leadership to refine strategy establish clear processes and improve forecasting ultimately shaping the growth of a rapidly expanding team. This position requires someone who is not only highly analytical but also a collaborative problem-solver with a knack for process improvement and project management.
What youll do:
- Drive strategy and process improvement: Youll initiate align and execute changes to drive impactful process improvements and renewals strategies. This includes managing projects to boost productivity and simplify processes across the organisation.
- Manage operational cadence: Youll be responsible for the weekly monthly and quarterly rhythms of the renewals team including QBRs forecasting and opportunity management. This involves leveraging data to guide leaders and managing reporting to assess team effectiveness.
- Mitigate risk and ensure compliance: Your work will involve analysing health data to identify downgrade risks and collaborating with cross-functional teams to develop and operationalise mitigation strategies. Youll also ensure the team complies with required standards for maintaining CRM data.
This role requires:
- Relevant work experience in a customer-facing role (e.g. Renewals Customer Success Operations) or a similar operational role like Sales Operations ideally with a background in project management and change management.
- Strong analytical skills with the ability to work with large datasets analyse trends using Excel or Google Sheets and build complex analytical models.
- Proficiency with Salesforce reporting advanced skills in Excel and familiarity with SQL.
- Excellent presentation skills for creating and delivering materials to C-level executives.
Bonus points if you have:
- Experience with consumption business models.
- Proficiency with Tableau.
Please note visa sponsorship is not available for this position.
#LI-JJ2 #LI-Hybrid
Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to .
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully office-based fully remote or hybrid.
Our hiring process
In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to theSan Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant we will provide more information later in the application process.
Candidates are evaluated based on qualifications regardless of race religion ethnicity national origin sex sexual orientation gender expression or identity age disability neurodiversity veteran or marital status political viewpoint or other legally protected characteristics.
Review our Applicant Privacy Notice at Experience:
Senior IC
Employment Type
Full Time
Key Skills
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved