Patient Intake Services Specialist - Midwest Plastic Surgery
Patient Intake Services Specialist - Midwest Plastic Surgery
Posted on :
25-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
The Patient Services and Intake Specialist is responsible for patient registration check in scheduling of patients and clinical support duties.
This is a part-time position working 20-25 hours per week from October to February to help cover leaves. Our office is open Monday through Friday 8am - 5pm.
Midwest Plastic Surgery is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.
Essential Functions:
- Greet and register patients; collect co-payments pre-payments insurance information and photo ID when serving in the Patient Services (front desk / reception) function.
- Answer a high volume of inbound calls in a timely pleasant and professional manner when serving in the Patient Intake specialist (scheduling) function.
- Communicate all pertinent patient information regarding their call such as appointment information directions check-in times referral information and copayments.
- Maintain timely communication with patients families and staff
- Verify and document insurance information as defined by current business practices.
- Maintain and update assigned appointment reports new patient reports or other assigned scheduling modules.
- Chart preparation and management
- Maintain a working knowledge of health care plan requirements and health plan networks
- Any and all other duties as assigned
Education and Experience Requirements:
- High School diploma/GED or equivalent
- Customer Service experience required
- Previous experience in a healthcare facility in relation to pre-registration or appointment scheduling preferred
- Proficient in Microsoft Word Outlook and Excel
Benefits & Compensation:
- Actual starting pay will vary based on education skills and experience.
- We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickhere.
Essential Requirements:
Ability to:
- Comply with company policies procedures practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic office or surgery center during business hours
- Travel independently throughout the clinic office or surgery center (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems establish facts and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations if required
Performance Expectations i-Healths Core Values:
- Integrity- Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose committed effort and skillful execution to exceed expectations
- Innovation- Identify progressive solutions that improve service teamwork efficiency and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
- Surgery center setting
Notes:
- Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
- We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
