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1 Vacancy
Responsibilities:
Onboarding & Offboarding:
Manage end-to-end onboarding and offboarding processes as per defined SLAs
Coordinate with internal teams clients and third-party vendors to ensure seamlesstransitions
Trigger communication workflows and ensure document compliance
Employee Helpdesk Management:
Resolve HR-related help requests in a timely and empathetic manner
Collaborate cross-functionally with payroll legal and tech teams to resolve employee queries
Maintain documentation and response logs for audits and process improvements
Compliance & Labor Law Adherence:
Stay updated with labor laws and statutory regulations in assigned countries
Ensure all HR processes and documentation are compliant with local employmentlaws
Work closely with legal teams to implement policy updates as needed
SLA Monitoring & Reporting:
Track service level agreements for onboarding/offboarding and help requests
Generate weekly/monthly reports on operational efficiency and issue resolutionmetrics
Identify process gaps and suggest continuous improvement initiatives
Requirements:
Strong understanding of HR processes and local abor laws
Excellent communication and stakeholder management skills
Comfortable working in a fast-paced global environmen
Familiarity with HR systems (e.g. Zoho People BambooHR or similar) is a plus
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Required Experience:
Exec
Full Time