- Possess leadership qualities with the ability to work with higher-level managers as well as site facility managers.- Identify opportunities and facilitate solutions within the internal security space. - Work independently and cooperatively with multiple business owners while maintaining the vision of Apples privacy and security concerns. - Possess extraordinary interpersonal influencing and negotiating skills to establish tight-knit relationships within Apple with our customers and our team. - Manage and own major Risk and Compliance-focused initiatives from beginning to end with minimal supervision.- Drive privacy and information security training and awareness with RCC Leadership.- Promote and support company policies procedures mission values and standards of ethics and integrity.- Have a passion for Apples customers their privacy and the overall customer experience.- Engage in business initiatives to ensure that the impact of changes will be measurable.- Identify ways to mitigate misuse of internal tools and protect our customers PII.- Report escalation trends to management and other key partners.- Assist partner groups with data requests.
Exceptional written and verbal communication skills (Japanese and English (Korean a plus)).
Ability to self-motivate with excellent skills in project management negotiation problem-solving and relationship management.
Skilled in understanding business interdependence who when and how to engage.
Strong analysis and problem-solving skills.
Experienced at spreadsheet analysis.
Exemplary work ethic with a high degree of flexibility.
Ability to work in a fast-paced challenging environment.
Outstanding follow-through.
Preferred 5 years of experience in contact centers information security or related fields.
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