Lead - Design and Delivery

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

About JLL

For over 200 years JLL (NYSE: JLL) a leading global commercial real estate and investment management company has helped clients buy build occupy manage and invest in a variety of commercial industrial hotel residential and retail properties. A Fortune 500 company with annual revenue of $23.4 billion and operations in over 80 countries around the world our more than 112000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world we help our clients people and communities SEE A BRIGHTER WAYS. JLL is the brand name and a registered trademark of Jones Lang LaSalle Incorporated. For further information visit.

About the Role

We are seeking an experienced Team Lead for Learning Design & Delivery who can lead a team of 4-5 professionals to create and deliver effective employee learning experiences for JLL. Working within our Design and Delivery organization youll lead talent and development programming that supports JLLs growth agenda while managing team performance and development.

What this job involves:

• Collaborate with L&D colleagues and subject matter experts
• Lead coach and develop a team of 4-5 Learning Designers and Facilitators
• Assign work distribution and manage team workload to meet business priorities
• Conduct performance reviews and provide ongoing feedback to team members
• Foster collaboration and knowledge sharing within the team

• Oversee visual design and branding initiatives using JLL brand standards
• Guide team in creating engaging visual experiences that support learning objectives
• Manage content translation projects for JLLs J10 languages while maintaining consistent learning outcomes
• Oversee asset creation including graphics audio and video content development

• Ensure team applies adult learning theories and JLLs brand/learning standards
• Coordinate training delivery both virtually and in-person; regional/local travel may be required 10-15%
• Maintain delivery standards in accordance with NPS metrics and qualitative feedback

• Guide authoring tool development using Articulate Rise Synthesia and other platforms
• Oversee content re-design from PowerPoint presentations into e-learning and micro-learning elements

Key Skills:

• 5 years of experience leading learning and development teams
• Proven ability to manage coach and develop team members
• Strong project management skills with ability to manage multiple priorities
• Experience in performance management and talent development

• Exceptional English communication skills (both written and spoken
• Expert-level experience with Articulate Rise Storyline and similar authoring tools
• Advanced skills in creating/editing graphics audio and video assets
• Experience with video creation tools (e.g. Synthesia Articulate)
• 5 years of experience in facilitating soft skills training programs

• Experience applying brand guidelines to learning materials
• Understanding of adult learning principles
• Experience publishing content to Learning Management Systems
• Cultural awareness and inclusive communication abilities

Sound like you In this role your required to be:

• Commitment to staying informed about industry trends
• Cultural awareness and inclusive communication
• Global mindset when approaching design solutions
• Clear communication and organizational skills
• Attention to detail and ability to work towards tight deadlines
• Highly Organized and Self-motivated
• Ability to work in a fast-paced environment with constant deadlines

What we can do for you:

At JLL We make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package.

Apply today!

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If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.