Head of Supplier Management (Operations, Marketing and Data)
Head of Supplier Management (Operations, Marketing and Data)
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1 Vacancy
Job Description
About the role
The UK Supplier Management Office (SMO) is responsible for the management of the end-to-end Third Party life cycle for Capital One in the UK including sourcing contracting ongoing supplier and relationship management and offboarding activities.
The team serves as trusted advisors enabling and safeguarding our supply chain and empowering the business to realise value and innovation from third parties safely efficiently and cost effectively.
Capital One is seeking a progressive and collaborative Supplier Management leader to shape the development and execution of multiple category strategies and plans for an assigned portfolio of third party relationships. Working closely with senior stakeholders across the organisation you will understand how your category strategies can help the business execute the overall business goals whilst also advising and influencing on best practice to ensure a well managed risk approach.
Leading a high performing and engaged team you will oversee the full third party management lifecycle for your portfolio of suppliers including the sourcing onboarding ongoing management and onboarding activities.
What youll do
Partner cross functionally to lead the development and execution of category strategies and plans to achieve ambitious business goals
Oversee the entire third party management lifecycle across your portfolio of suppliers enabling and safeguarding our supply chain and empowering the business to realise value safely efficiently and cost effectively
Understand your suppliers and the broader market. Develop and maintain meaningful relationships with key supplier counterparts executives and internal business stakeholders
Lead manage and develop the team of Third Party Managers who govern and manage a portfolio of suppliers and the day to day execution of the Third Party Risk Management (TPRM) policy
Ongoing compliance with policies procedures laws & regulations in a complex and highly regulated environment
Provide regular holistic category and third party reporting covering risks performance contracts and spend
Partner and lead on contract and commercial negotiations resolution of performance related issues & escalations and proactive identification and mitigation of category and third party risks
Support periodic audits regulatory exams and local / enterprise supply chain initiatives
What youll bring
Significant experience and subject matter expertise in Indirect Procurement Third Party Risk Management and Supplier Relationship Management ideally within Financial Services or other highly regulated industry
Outstanding communication and relationship building skills
Ability to influence and persuade senior executives partner and collaborate across cross-functional teams
Outstanding business judgment and leadership on contract and commercial issues
Strong organizational skills and the ability to remain focused and flexible in a changing environment
Demonstrable autonomy and drive to operate independently when required bringing clear thinking and reasoning in the decision making process
Strong analytical skills with the ability to challenge the status quo
A focused individual who thrives in a fast-paced dynamic and collaborative team environment
Track record of leading and managing people and delivering results through others
Where and how youll work
This is a permanent position based in our Nottingham office.
We have a hybrid working model which gives you flexibility to work from our offices and from home.
Were big on collaboration and connection so youll be based in one of our offices 3 days a week on Tuesdays Wednesdays and Thursdays.
Whats in it for you
Bring us all this - and youll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation
We offer high performers strong and diverse career progression investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
Immediate access to our core benefits including pension scheme bonus generous holiday entitlement and private medical insurance with flexible benefits available including season-ticket loans cycle to work scheme and enhanced parental leave
Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym subsidised restaurant mindfulness and music rooms.
Year after year weve been recognised as a great place to 2025 Capital One was ranked 15th in the UKs Best Workplaces list
What you should know about how we recruit
We pride ourselves on hiring the best people not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are whatever you look like wherever you come from. We know its about what you do not just what you say. Thats why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
We also partner with organisations including the Women in Finance and Race At Work Charters Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in to name a few:
REACH Race Equality and Culture Heritage group focuses on representation retention and engagement for associates from minority ethnic groups and allies
OutFront to provide LGBTQ support for all associates
Mind Your Mind signposting support and promoting positive mental wellbeing for all
Women in Tech promoting an inclusive environment in tech
EmpowHER - network of female associates and allies focusing on developing future leaders particularly for female talent in our industry
If you require a reasonable adjustment please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
For technical support or questions about Capital Ones recruiting process please send an email to
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
Director
Employment Type
Full-Time
