Its your time make it matter.

At Peterson we partner with our customers to build the future. For over 85 years our peoples work has shaped the communities where we live where we raise our families and where we thrive. Petersons legacy permeates every aspect of our communities. From roads and bridges back-up power at hospitals fire-fighting concerts and moving goods; we are everywhere you look. At Peterson you dont just have a career you have a purpose.

Our family-oriented environment is built on safety winning growth and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson our family our brand and our values.

You have high expectations too.You are exceptionally motivated have outstanding skills and want your work to matter.Peterson offers competitive wages generous benefits and promotional opportunities at a family-owned and operated business.Its time to use your skills and passion to do work that matters!

Job Description

Peterson Cat has the immediate need for an experienced Condition Monitoring Advisor based at our Hillsboro OR location.

SUMMARY

The Condition Monitoring Advisor analyzes translates and integrates machine condition monitoring data elements to deliver valuable insights and make recommendations to customers. This position provides predictive analysis on 1000 machines within an assigned territory to proactively support informed customer decisions on machine lifecycle strategies. This role collaborates closely with customers and key internal departments including Product Support Sales Service Rebuild Customer Value Agreement (CVA) and Fluid Analysis Lab (SOS) teams.

ESSENTIAL JOB FUNCTIONS

The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

• Monitor and analyze data from multiple sources including physical fluid sample data electronic asset data equipment inspection data site condition information and equipment repair history for 1000 customer machines within assigned territory.
• Track machine health key performance indicators (KPIs) and provide lifecycle forecasting to Product Support Sales Representatives (PSSRs) and other internal stakeholders to proactively support informed customer decisions to repair rebuild or replace equipment.
• Provide various recommendations based on technical and data-supported insights through Prioritize Service Events (PSE) system.
• Support internal and external customers in effectively utilizing connected asset and Condition Monitoring technologies including but not limited to CAT Connect Product Link Visionlink Remote Flash Remote Troubleshoot SIS CAT Inspect and Foresight.
• Communicate all findings and recommendations to stakeholders in a clear value-focused manner.
• Export and validate data from various internal and external applications build condition monitoring data reports and provide reports to stakeholders including customers PSSRs and leaders of the Product Support department.
• Seek out identify and promote condition monitoring process improvements.
• Escalate critical fault codes and time-sensitive repairs needed for customer machines to appropriate Product Support department personnel.
• Serve as backup other Condition Monitoring Advisors as needed.
• Travel away from base location occasionally to attend departmental meetings and perform other essential job functions.
• Perform Product Link installation troubleshooting and programming for internal and external customers.
• Provide Visionlink Platform support including walkthroughs training sessions and customer site visits.
• Maintain punctual regular and predictable attendance.

OTHER JOB FUNCTIONS

• Work collaboratively in a team environment with a spirit of cooperation.
• Display excellent communication skills including presentation persuasion and negotiation skills required in working with customers/ coworkers including the ability to communicate effectively and remain calm and courteous under pressure.
• Respectfully take direction from supervisor/manager.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily safely and in alignment with Petersons core values. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be comfortable using various online platforms to retrieve data points into a consolidated presentable manner.
• Must be able to communicate technical information to both technical and non-technical stakeholders.

EDUCATION and/or EXPERIENCE

Associates degree from a fully accredited college in Diesel Technology Data Analytics or other closely related field; and a minimum of five (5) years of progressive technical experience in the heavy equipment industry; or an equivalent combination of education and work experience.

• Technical experience with Caterpillar equipment highly preferred
• Experience in retrieving consolidating and presenting data highly preferred