At Sephorawe reimagine beauty discover new brands and influence positive changeevery day. Having fearless leaders for our retail business in placeis a big part of our Department Manager (Senior Beauty Advisor) youll provide day-to-day supervisory oversight of the stores operations as well as work closely with your team of fellow supervisors the Assistant Store Manager and the Store Manager. Youll also play a key role in achieving store KPIs as well as delivering an unbeatable client experience. Get ready to think creatively work strategically andmake your mark at a leading global retailer.
Youllshine here ifyou enjoy:
- Acting as an extension to the store management team to manage team performance through regular coaching and feedback
- Promoting a high level of customer service and recommending suitable products to them after undertaking a comprehensive understanding of their needs.
- Serving as an escalation point for clients and cast member matters and confidently make store operation decisions during core hours.
- Supporting the SM & ASM to achieve store KPIs and targets
- Working on a rostered basis including weekends early starts and late finishes
We would love to hear from you if you:
- Have previous management experience in a fast paced high volume retail sales environment
- Have strong emotional intelligencecommunicationskills and the abilityto influenceteam membersat alllevels by leading by example
- Have a history of exceeding sales targets and KPIs
- Are proficient in using the Microsoft Office Suite.
Whats in it for you
- The will be surrounded by some of the most talented supportive and kind leaders and teams peopleyou can be proud to work with.
- The product. You will get your hands on some amazing gratis and store discounts.
- invest in training for ourleaders and team members. Notjust product knowledge but building a personalized career plan with you so you continue to evolve and build your will have access to Sephora University Digital (online learning platform) as well as personal interactions with influential guest speakers.
- a leading beauty retailer backed by the LVMH luxury brand our reach is broad and our impact is global. Yet theres always room to explore. Its in our DNA to innovate andatSephora all 40000 passionate team members are united by a common goal - to reimagine the future of can unleash your creativity because weve gotdisruptivespirit. You can learn and evolve because we empower you to be your best. You can be yourself because you are what sets us thefutureofbeauty. Reimagine your future at Sephora.
Required Experience:
Senior IC