Lead Product Manager

Were the worlds leading data insights and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Our Functions teams are right at the centre of our business making sure we can always get better every day. Supporting the business with things like Marketing Human Resources Finance Legal and Technology our Functions colleagues are skilled professionals whose role it is to ensure we continue to become an indispensable partner to brands everywhere.

Job Details

Were the worlds leading data insights and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

About the job

As Lead Product Manager you will drive the evolution of Kantars Video Conferencing Digital Workspace ensuring seamless collaboration across global teams. Your work will directly impact how our colleagues connect innovate and deliver solutions to clients positioning Kantar at the forefront of technological transformation.

Youll be responsible for overseeing AV design delivery and operations shaping user experiences and service quality. As an integral part of the Technology Division youll collaborate closely with service partners operational leads and technical teams ensuring our digital workspace aligns with Kantars ambitious vision for automation and product excellence. Your leadership will be vital to delivering impactful future-ready solutions for both internal stakeholders and our clients worldwide!

Job Goals

• Establish and strengthen partnerships with key technology suppliers manufacturers and service partners ensuring meeting room designs are current and industry-leading.

• Develop and implement the roadmap for conferencing software hardware and infrastructure with clear communication and alignment to Kantars digital sustainability and customer-focused strategy.

• Oversee the design and successful delivery of meeting rooms and collaboration technology for a major global real estate move ensuring seamless implementation and user experience.

• Improve and streamline conferencing technology adoption across regions simplifying demand design and deployment processes for maximum efficiency and user satisfaction.

• Manage the ongoing product lifecycle for collaboration and conferencing solutionsincluding Microsoft Teams Rooms digital signage virtual/hybrid event platforms and secondary environmentsusing robust governance frameworks.

• AV Support Ownership & Escalation Management: Own the end-to-end support strategy for the AV estate ensuring reliable operation across all environments. Act as the primary escalation point for complex AV issues coordinating with internal teams and external vendors to drive swift resolution.

• Enhance and consolidate global data and reporting for conferencing services enabling better decision making and continuous improvement.

• Champion customer experience by proactively engaging stakeholders challenging assumptions and prioritising innovative value-driven technology enhancements.

Ideal Skills & Capabilities

• Expertise in collaboration technologies: Deep understanding of video conferencing and enterprise-scale collaboration platforms especially Microsoft Teams Rooms and related infrastructure.

• Strategic leadership in dynamic environments: Proven ability to drive transformation navigate complex structures and deliver results amid ongoing change.

• Vendor and partnership management: Demonstrated success in building managing and optimising relationships with technology suppliers and service providers to create best-in-class solutions.

• Data-driven decision making: Track record of using global data and reporting to enhance service quality and inform continuous improvement initiatives.

• Inclusive impactful leadership: A collaborative approach to leading global teams championing diversity & inclusion and inspiring commitment to Kantars strategic vision.

Whats in it for you

On top of all your normal benefits like holiday meal cards and life assurance we also offer:

• Five days of Life Leave per year; for those days when life justgets in the way.

• Birthday leave one extra day of holiday taken on the nearest workday to your birthday

• Two days a year to give back and volunteer with an organisation of your choice.

• Enhanced primary and secondary carer leave for however you choose to grow your family.

• The chance to hit the beach on your lunch break (yes we have somewhere you can store your surfboard!)

Please be aware the majority of our roles are hybrid working three days a week in our office.

Were not able to offer visa sponsorship or help with relocation support for this role. Please make sure youve got the right to work in the country where this role is located before applying.

What part of Kantar might I be joining

Youll be joining our technology team right in the middle of our tech revolution. Were undergoing the largest technology transformation Kantar has ever seen investing in new AI and cloud technologies. By modernizing all our tech systems we can respond our clients needs faster and more efficiently and keep Kantar as a market leader for insights.

Why join Kantar

We shape the brands of tomorrow by better understanding people everywhere. By understanding people we can understand what drives their decisions actions and aspirations on a global scale. And if we combine the expertise of our people with the latest AI technology we can really help brands discover some amazing insights.

And because we know people we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way works for them. We encourage applications from all backgrounds and sections of society. Even if you feel like youre not an exact match wed love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

At Kantar the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore we welcome applications from all sections of society and do not discriminate based on age race religion gender pregnancy sexual orientation gender identity disability marital status or any other legally protected characteristics.

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (Kantar). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment which may include your details being shared with the hiring manager.

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Why join Kantar

We shape the brands of tomorrow by better understanding people everywhere. By understanding people we can understand what drives their decisions actions and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology we can help brands find concrete insights that will help them succeed in our fast-paced ever shifting world.

And because we know people we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office we understand no one size fits all; our approach is flexible to ensure everybody feels included accepted and that we can win together. Were dedicated to creating an inclusive culture and value the diversity of our people clients suppliers and communities and we encourage applications from all backgrounds and sections of society. Even if you feel like youre not an exact match wed love to receive your application and talk to you about this job or others at Kantar.