Coordinator, Employee and Labor Relations
Coordinator, Employee and Labor Relations
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 77075 - 104059
Vacancy
1 Vacancy
Posted on :
24-08-2025
Job Description
Description
- Milwaukee Area Technical College (MATC) is Wisconsins largest and most diverse technical college offering 170 high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives industry and our community by preparing students today for the careers of tomorrow. Together we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at.
Under the leadership of the Director Employee Labor Relations the Employee & Labor Relations Coordinator helps to strengthen the employer/employee relationship through identifying and resolving workplace issues related to policy interpretation and administration performance management and behavioral and conduct concerns. The incumbent in this role will manage a fair equitable and transparent investigatory fact-finding process and will demonstrate the ability to provide direct feedback and is diplomatic in the delivery of unfavorable information. He/she must be able to articulate issues to involved parties in the form of findings and conclusions so that long-term sustainable solutions can be developed and applied. Responsible for investigating highly sensitive and/or confidential issues involving alleged violations of laws regulations and college policies (including those prohibiting discrimination harassment retaliation and workplace bullying). The successful individual will manage a caseload of numerous investigations working both autonomously and collaboratively to conduct prompt thorough and fair investigations. Characteristic Duties and Responsibilities
- Investigation Management: Manages and completes all complaint investigations from initial intake to conclusion in alignment with college procedures. This includes handling complex allegations of law or policy violations related to EEO discrimination harassment retaliation bullying ADA and Title IX ensuring all cases are processed promptly and fairly.
- Conflict Resolution and Mediation: In partnership with HR Partners proactively works to address and resolve workplace disputes. This involves designing and implementing informal mediation and conflict resolution programs to address issues at their earliest stages preventing them from escalating into formal complaints.
- Strategic Inclusion and Belonging Integration: Develops and promotes strategies to integrate inclusion and belonging principles into all employee relations processes and policies. Provides proactive guidance to managers on how to foster a more equitable workplace and mitigate potential sources of systemic bias.
- Data-Driven Insights and Strategic Recommendations: Analyzes data from complaints investigations and other employee relations activities to identify key trends and patterns. Provides strategic preventative recommendations and data-backed reports to management and executive leadership to enhance organizational health.
- Employee Wellness and Support: Collaborates with the Employee Assistance Program (EAP) employee and ombudspersons and other wellness resources to ensure employees involved in or impacted by workplace conflicts have access to necessary support services. Acts as a resource for employees seeking guidance on navigating mental health and wellness challenges.
- Change Management Training and Communication: Develops and implements communication strategies and training programs to ensure the successful and equitable rollout of new or updated policies and procedures. This includes crafting clear messaging and providing tools for leaders to manage change effectively. Designs and delivers awareness training for staff on key policies and professional conduct to promote a respectful and productive environment.
- Document Management: Compiles prepares and maintains relevant documents to create timely and comprehensive written investigative reports that clearly identify the issues investigated relevant policies and summary of relevant evidence and findings. This includes accurate logs complete reports and other documentation in relations to the investigation to analyze and for a conclusion.
- Database Management: Serves as the system administrator for the colleges complaint management system. Develop and maintain an organized electronic filing system that encompasses all of the offices activities within the system. Conduct biennial system audits to ensure that all case files have been completed accurately. Analyzes data and develops reports to communicate the information on a regular basis.
- Policy and Procedure Administration: Serves as one of the departments administrative experts on compliance policies and college procedures. May assist with the development of college policies and is responsible for creating and maintaining standard operating procedures. Advises supervisors of district policies and procedures in order to support employee performance management and corrective actions including discipline and dismissal actions and management of complaints.
- Disciplinary Action: Drafts detailed investigative reports and makes objective and factual findings that address all relevant policy issues; provides recommendations and advice for corrective action. Drafts disciplinary actions such as reprimands suspension demotions disciplinary reassignment and terminations and forwards to supervisor for approval.
- Communication and Transparency: Provides timely communication to all relevant parties throughout the investigation process. Interacts with employees at all levels helping to develop understanding transparency and trust around the colleges investigative function. Coordinates accurate and timely responses to all union and legal requests for information and employee requests for personnel files.
- Continuous Learning and Professional Development: Maintain current knowledge of best practices and standards in higher education along with state and federal law. Actively organize and/or participate in applicable workgroups committees and professional associations or conferences to promote continuous learning. Participate in trainings and workshops to increase knowledge awareness and practice of the Colleges diversity equity and inclusion initiatives.
- College Committees and System Engagement: Chair and/or participate in cross-functional committees and organize review and debrief meetings among stakeholders. Attend state-called or other external meetings including district board meetings as required.
- Other Duties: Perform other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.
- Knowledge and experience working in higher education.
- General knowledge and understanding of employee handbooks to support business practices.
- Knowledge of College policies procedures and practices.
- Knowledge of Title IX and EEO investigation practices and processes.
- High level of skill with the Microsoft Office Suite HRIS and other relevant computer data systems required for the position.
- Demonstrated ability to communicate effectively through both oral and written means including the ability to write detailed written correspondences regarding disciplinary action and employee and student complaints.
- Demonstrated skills in interpreting and explaining HR policies and procedures and AAP and EE0 guidelines
- Ability to organize and maintain complex records; assemble and organize data and prepare reports from such data.
- Demonstrated skills in time management to process a high volume of employee/labor relations issues.
- Demonstrated ability to understand interpret and explain policies procedures and written and oral
- instructions related to Affirmative Action.
- Ability to establish and maintain effective working relationships with MATC staff faculty students representatives from outside agencies and educational institutions and the general public.
- Ability to independently search for and acquire knowledge needed to perform job duties.
- Ability to conduct investigatory fact finding meetings and performance management meetings.
- Ability to work under pressure on a variety of overlapping projects.
- Ability to work with persons from diverse socio-economic and racial backgrounds.
Qualifications
Compliance with all state federal and accreditation standards/requirement as well as all MATC policies and
procedures.Required Education & Experience: Bachelors Degree in Human Resource Management Business Administration Administrative Leadership Public Administration Criminal Justice or other related field. Minimum of three years experience with supporting activities around Affirmative Action and EEO development guideline interpretation. Must have experience conducting investigations and compliance audits. Preferred Education & Experience: Masters degree; Five years of experience as noted above. Preferred Licensure/Certification: Title IX Certified Competencies
- Cultivates innovation
- Optimizes work processes
- Ensures accountability
- Collaborates
- Interpersonal savvy
- Communicates effectively
- Instills trust
- Customer focus
- Action oriented
- Values differences
- Self-development
- Compassion
Supplemental Information
Start Date:This position works in the Department of Human Resources. A start date of September 29 2025 or October 13 2025 is ideal.
Hours/Location: This position works 40 hours per week.Work hours are Monday - Friday 8am - 4:30pm. Position offers the ability for remote work up to 50% after completion of training period.Employees will conduct all work hours in theState of Wisconsin performing work outside the state is strictly prohibited.Interviews: Selected qualified candidates will be invited to participate in a virtual Spark Hire one-way video the (1st or 2nd week of September) Virtual interviews will occur the following week.
Salary Information: Salaries are listed up to the midpoint of the range and placement is determined based on years of experience internal salary equity and a review of the applicants employment and educational background as listed on the fully completed job application.
Application Materials: A complete application entails providing thorough details including personal information educational background and comprehensive work experience. This should include specific job positions held duties performed dates of employment and any relevant licenses or certifications.Along with your completed application please upload anup-to-date resume and cover letter.Education will be formally verified prior to offer.
EEO:Milwaukee Area Technical College will not discriminate against any employee applicant for employment student or applicant for admission on the basis of race color national origin ancestry sex sexual orientation creed religion political affiliation marital status parental status pregnancy disability age membership in any reserve component of the armed forces union affiliation arrest and conviction record or any other protected category under applicable local state or federal law.
Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process please contact our office at (Wisconsin Relay System: 711) or email j
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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