Call Center Customer Service Reps REMOTE
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at
MMC strives to ensure all job posting confirm details of the position the rate of pay and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Remote - HR & Benefits Customer Support Representatives (CSR)
- Location Requirement:Remote - Must live within 25 miles or 45-minute commute from site in Nashville TN 37214
- Start Date:September 23 2025
- Training Schedule:Monday-Friday 8:30 AM - 5:30 PM CST (through October 31 2025)
- Work Schedule:Monday-Friday between 8:00 AM - 9:00 PM CST (final schedule provided before training ends)
Are you ready to launch your remote career in a role that combines customer service HR and benefits expertise Were looking for detail-oriented tech-savvy Customer Service Professionals to join our HR & Benefits customer support team! If youre passionate about helping others and thrive in a structured fast-paced environment this opportunity is for you!
What Youll Do:
- Respond to incoming calls and emails from employees and former employees
- Resolve HR and benefits-related inquiries with professionalism and empathy
- Track log and follow up on all transactions and cases
- Notify Technical Analysts and Team Managers of recurring issues
- Apply and explain HR and benefits policies and regulations
- Maintain confidentiality and adhere to data privacy standards
- Stay flexible to support peak volume periods and attend all required training sessions
- Follow established procedures and work independently on routine tasks
What You Bring:
- 18 years of age with a High School Diploma or GED
- At least 6 months of call center or benefits experience
- Bilingual is a plus!
- Excellent verbal and written communication skills
- Strong multitasking and time management abilities
- A dedicated quiet workspace that passes inspection
- Commitment to perfect attendance during training
- Background check is required
Tech Requirements:
- Internet speed: Minimum 25 Mbps download / 10 Mbps upload / Ping 175
- Must be hardwired to router (no Wi-Fi or 5G setups)
- Complete a speed test at Google Fiber Speed Test and submit a screenshot
- Participate in a visual workspace inspection prior to starting
We Provide:
- All necessary equipment: Laptop monitor headset cables mouse and keyboard
- Pre-start setup session with onboarding team
- Supportive team environment and structured training
- Opportunity to grow your skills in HR and benefits support
Ready to make a difference from the comfort of your homeApply now and become part of a team that values professionalism empathy and excellence in every interaction.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
MMC provides professional services and workforce management services and solutions (both technical and non-technical) to public and private companies in addition to governmental organizations (Federal, State and Local) in the United States. Our Partners include major systems integrato ... View more
