Job Classification:

Your team & role
Do you hold yourself to a higher standard Do you believe everything can be better If you have a passion to drive insights to action and initiate impactful continuous improvement outcomes as a core operating model discipline at an enterprise level then this is the role for you.
As the Project Lead of Process Excellence Management you will enable process excellence by partnering with business to identify end-to-end processes and value streams that are ready to be reimagined. You will be responsible for shaping and guiding the work not only by leading improvement efforts but by coaching and enabling teams within the business to adopt core process excellence principles.

Reporting to the Chief Portfolio Owner of Process Excellence you will have the opportunity to directly influence how Prudential operates at scale by shaping guiding and embedding process excellence practices into the core how work is designed delivered and continuously improved across the enterprise.

Here is what you can expect on a typical day
Execute the Process Excellence Playbook across business/value stream stakeholders to identify initial backlog of prioritized initiatives for each end-to-end value stream to sequence and subsequently deliver
Facilitate discussions with key stakeholders to deeply understand end-to-end workflows and opportunities to eliminate process waste and improve customer and stakeholder outcomes
Lead cross-functional workshops and working sessions to map current processes uncover inefficiencies identify North Star vision and measurement and co-design improved workflows
Coach and activate business/value stream teams to adopt process excellence principles to develop capabilities for continuous improvement as a part of Prudentials core operating model to
Partner with Agile delivery and emerging technology teams to ensure accountability in integrating process improvements
Track and report progress and impact of PEX initiatives ensuring accuracy transparency accountability and escalation of impediments or critical decisions
Align each value stream initiative to the Enterprise Management System (EMS) prioritized investment to ensure efforts are aligned to expected business value outcomes
Support the PEX Team in building and nurturing the community of practice by engaging developing and connecting process excellence practitioners across the enterprise including ongoing recommendations to refine the Process Excellence Playbook

The skills and expertise you bring
Bachelors degree; Experience in process excellence continuous improvement data/financial analytics six sigma or experience in related fields with a strong understanding of end-to-end value streams
Proven ability to lead structured discovery and design work including current-state analysis and future-state process design using data-driven methodologies and process mapping techniques
Comfortable working across business and technology teams with a track record of building strong partnerships
Ability to manage multiple initiatives simultaneously across dynamic business environments
Results oriented mindset with exceptional data analytics skills with deep financial/business performance acumen and ability to apply statistical analysis to deliver data driven insights and recommendations
Strong communication and synthesis skills to translate process issues into narratives that resonate with stakeholders across all levels ensuring detailed oriented accountability combined with transparent documentation on progress KPIs critical decision points and impediments
Ability to independently lead across cross-functional teams of varying levels to achieve timely outcomes for end-to-end value streams including customer-backed discovery detailed initiative design impact-driven execution and ongoing continuous improvement
Strong problem-solving skills rooted in value adding opportunities with the ability to identify root cause of issues and true underlying needs.

Preferred qualifications:

• Lean Six Sigma certification

• Industry-specific process knowledge relevant to our business sector

Location: Newark NJ hybrid (minimum 3 days/ week in office)

What we offer you:

• Market competitive base salaries with a yearly bonus potential at every level.

• Medical dental vision life insurance disability insurance Paid Time Off (PTO) and leave of absences such as parental and military leave.

• 401(k) plan with company match (up to 4%).

• Company-funded pension plan.

• Wellness Programs including up to $1600 a year for reimbursement of items purchased to support personal wellbeing needs.

• Work/Life Resources to help support topics such as parenting housing senior care finances pets legal matters education emotional and mental health and career development.

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period) after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance. To find out more about our Total Rewards package visit Work Life Balance Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.