Central Reservations Assistant
Central Reservations Assistant
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Job Description
Overview
Event Services is a growing department whose primary function is to assure the events hosted by Utah State University Exceed Expectations. The primary purpose of this position is to support the Central Reservations Manager.
Responsibilities
Data Entry for USUs Event Management System (EMS and Coursedog)
- Add review and verify data for deficiencies errors or expired information
- Assist with special projects that can require large amounts of data entry and software configuration
- Generate reports and collect data on an ad hoc basis
Troubleshooting for EMS and Coursedog
- Resolve support requests from students faculty and staff
- Use strong oral communication skills of technical concepts to gather information from users
- Understand software and applications for troubleshooting common issues
Central Reservations and Training Facilitator Support
- Intake and updates for space or event reservations
- Answer customer questions about reservation processes
- Software configuration for identified needs
Qualifications
Minimum Qualifications:
- Ability to operate common office equipment like phones scanners and printers
- Can provide customer service support to multiple users with competing deadlines
- Possess and uses basic organizational skills time management skills situational problem solving written and oral communication skills
Preferred Qualifications:
- Can understand commonly used applications (Microsoft Suite Google Suite etc)
- Can think analytically identifying warning signs for potential issues
- Can provide excellent customer service by interacting professionally with team members students staff and other customers
- Can work independently
Ability to work Monday- Friday 8:00 am- 5:00 pm with the flexibility to work a varied schedule when necessary.
Disclaimer
This position description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to the position.
Required Documents
Along with the online application please attach:
1. Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV
**Document size may not exceed 10 MB.**
Advertised Salary
ADA
Employees work indoors and are protected from weather and/or contaminants but not necessarily occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds.
University Highlights
Founded in 1888 Utah State University is Utahs premier land-grant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education USU remains a leader in research discovery and public impact.
USU enrolls 28900 students both online and in person atlocations throughout the state. Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years USU Extension has served and engaged Utahns in all of Utahs counties.
Competing at the NCAA Division I level USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports reflecting USUs commitment to perseverance and achievement.
Utah State is dedicated to fostering a community where all individuals feel respected valued and supported. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.
The university provides aDual Career Assistance Programto support careers for partners who are also seeking is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA Coordinator in the Office of Human Resources at or.
*updated 07/2025
Notice of Non-discrimination
In its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.
Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring promotion transfer or termination based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy or any other federal state or local law.
Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race color religion sex familial status disability national origin source of income sexual orientation or gender identity. Additionally the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.
In all circumstances Utah State University follows state and federal laws related to sex-segregated spaces.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:
Matthew Pinner
Executive Director
Civil Rights & Title IX Office
Old Main Rm. 401D
1400 Old Main Hill Logan UT 84322
Cody Carmichael
Title IX Coordinator
Old Main Rm. 402D
1400 Old Main Hill Logan UT 84322
For further information regarding non-discrimination please visit or contact:
U.S. Department of Education
Denver Regional Office
U.S. Department of Education
Office of Assistant Secretary for Civil Rights
*updated 06/2025
Employment Type
Part-Time
