Global Technology Solutions - End User Device Management Off-Cycle Internship (Jan - Jun 26)
Global Technology Solutions - End User Device Management Off-Cycle Internship (Jan - Jun 26)
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Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Information Technology (IT)Management Level
Intern/TraineeJob Description & Summary
At PwC we help clients build trust and reinvent so they can turn complexity into competitive advantage. Were a tech-forward people-empowered network with more than 370000 people in 149 countries. Across audit and assurance tax and legal deals and consulting we help clients build accelerate and sustain momentum. Find out more at .Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration Business Development Chairmans Office Compliance Finance Human Resources Learning and Development Legal Marketing and Communications Operations and Change Management and Technology we power our lines of services to make sure all of us have the right sources services and technology to be the best we can be.
Not all of us work directly with external clients. Some of our most talented people choose to harness their skills experience expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.
Key Responsibilities:
Assist in the operations of the EUC asset life cycle including planning and overseeing of deployment (e.g. staff onboarding) loan refresh and retirement (staff offboarding) of end-user devices ensuring timely updates and replacements.
Assist in software packaging release and deployment processes to ensure smooth and efficient software updates.
Provide IT support including technical troubleshooting software installation and upgrades.
Help with post-resolution follow-ups of incidents and fulfill IT service requests.
Participate in the Collaborate with various departments including HR IT security and procurement to ensure seamless operations.
Maintain accurate records of all EUC assets including their status location and user assignments.
Ensure that all end-user devices comply with the firms security policies and standards.
Requirements:
Currently enrolled in a degree program in Information Technology Computer Science or a related field.
Basic understanding of IT support and end-user device management.
Willingness to learn and develop technical skills in troubleshooting software installation and device configuration.
Strong interest in providing excellent customer service and the ability to communicate effectively with users at all levels.
Familiarity with IT asset management principles and best practices is a plus.
Awareness of security policies and standards related to end-user devices.
Ability to work collaboratively with cross-functional teams and manage multiple tasks simultaneously.
Strong organizational skills and attention to detail.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Active Listening Communication Emotional Regulation Empathy Inclusion Intellectual Curiosity Optimism Teamwork Well BeingDesired Languages (If blank desired languages not specified)
Travel Requirements
0%Available for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Exec
Employment Type
Full-Time
