Customer Service Representative
Customer Service Representative
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Job Description
Ravago a leading company in the building industry is seeking a Customer Service Representative to join our team in Budapest Hungary. As a Customer Service Representative you will be responsible for providing exceptional customer service to our clients. Your main tasks will include:
Managing and tracking orders from customers in Germany
Maintaining existing customer relationships understanding their needs and providing high-quality service
Handling logistics coordination tasks and collaborating with freight carriers
Proactive cooperation with production planners and supply chain representatives
Supporting the sales team
Managing unexpected events and minimizing their impact
Participating in the optimization of internal processes
To be successful in this role you should possess the following skills and qualifications:
- Previous experience in a customer service role
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Proficiency in Microsoft Office and customer service software
- Ability to work in a fast-paced environment and handle multiple tasks
- Fluency in German
At Ravago we value our employees and offer a competitive benefits package including:
- Permanent appointment with a stable and reputable company
- Full-time working hours with a hybrid remote option
- Opportunities for career growth and development
- Attractive salary and performance-based bonuses
- Comprehensive health insurance
- Dynamic and diverse work environment
Required Experience:
Unclear Seniority
Employment Type
Full-Time
