Technical Director on Apps/Cloud/AI - Strategic Account Team - SH/BJ/SZ
Technical Director on Apps/Cloud/AI - Strategic Account Team - SH/BJ/SZ
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Job Description
We help the world run better
At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choose from.
T4PM (Manager)
Team scope: 17
- Manages resources ensuring business critical & innovative results
- Builds action plans and makes operational decisions on policies tactics resources critical to the functions business success to ensure delivery against strategy of the function or team
- Accountable for annual goals established for team or department
- Directs activities of a team or department of professionals and supports staff
- Tracks single budget line
- Makes day to day decisions within or for a team or department
- Works collaboratively with direct reports
- Regularly applies expertise in day-to-day activities
- Increasing managerial experience
- Sound professional experience
- Demonstrates all management responsibilities: create the future; build a team; develop people; manage performance
- Builds strategic partnerships with key decision makers in customer & partner organization
- Represents SAP to customers / partners
- Encourages and develops team to cooperate and to freely express their opinions
- Formulates clear objectives and strategies and work assignments
- Communicates unpleasant messages in a timely and constructive manner to team
- Listens openly and attentively to fully understand ideas and opinions within the tea
This role manages the Solution Advisor team that brings expert level solution and business process knowledge to customers by demonstrating a compelling vision of the future with SAP/partner solutions. They manage all solution requirements for the account team identifying qualifying and demonstrating how SAP can provide the best solution to achieve their business outcomes. The Manager engages memorably and guides the delivery of customer experiences with stories that differentiate with business outcomes. They support the teams activities to ensure customers fully realize the value of SAPs solutions and are eager to renew.
Account Team Engagement
- Ensure the team engages with customers early in the sales cycle by matching customer needs to SAP solutions and qualifying the opportunity against a probability of success.
- Support new sales and adoption via a team with deep solution-specific expertise and competitive differentiation knowledge.
- Provide thought leadership to the Solution Advisors and account team on the development of the account strategy.
- Guide direct team and account team in creation of overall theme and competitive differentiation (value wedges) and the execution of dry runs on strategic deals and customer engagements.
- Engage customers through impactful storytelling.
- Provide answers to customer / internal SAP team inquiries concerning advanced solution topics focusing on driving customer success and business outcomes.
- Encourage consistent messaging and the employ of digital assets in all customer engagements including recorded demos presentations microsites and other content created by SAPs Global Digital Content Factory.
Customer Lifecycle Engagement:
- Guide the effective transition of key details from the customer journey to On-Boarding teams / partner / Field Services.
Drive adoption by guiding the team sell the vision and impact of SAPs solutions post-selection.
- Provide expertise through customers successful deployments and realization of value and build the teams knowledge in the same.
- Encourage the team to expand the SAP footprint by showing how other SAP solutions can be leveraged to address other areas of their business.
Talent Engagement:
- Articulate a clear vision and priorities for the customer Solution Advisor team and support the success of direct reports the account team and all employees in the team surrounding - including partners.
- Ensure all contribute to the business goals of SAP and of the customer.
- Ensure all are actively transferring knowledge to colleagues - particularly those early on their learning curve.
- Provide feedback coaching and development opportunities
#GCCC2025
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves.At SAPyou can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 431443 Work Area: Presales Expected Travel: 0 - 10% Career Status: Management Employment Type: Regular Full Time Additional Locations: #LI-Hybrid.
Required Experience:
Director
Employment Type
Full-Time
