drjobs Marketing Operations and Insights Manager - CRM

Marketing Operations and Insights Manager - CRM

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1 Vacancy
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Job Location drjobs

Mounds View, MN - USA

Monthly Salary drjobs

$ 156000 - 234000

Vacancy

1 Vacancy

Job Description

We anticipate the application window for this opening will close on - 29 Aug 2025


At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

We value what makes you unique. Be a part of a company that thinks differently to solve problems make progress and deliver meaningful innovations.

At Medtronic we bring bold ideas forward with speed and decisiveness to put patients first in everything we -person exchanges are invaluable to our work. Were working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.

Reporting to the Vice President of Global Marketing and Communications the Sr. Group Marketing Operations and Insights Manager is responsible for facilitating strategic prioritization and commercial marketing excellence by:

  • Accelerating commercial enablement through strong partnership with marketing and field leadership teams primarily focused on the US region

  • Developing analytical capability to measure impact of key marketing programs and initiatives

  • Creating measuring and distributing dashboards on the impact of digital marketing strategies

  • Providing actionable insights to help shape data-driven decision making Implementing operational innovation to enhance the capabilities of the commercial marketing organization

Success in the role will rely heavily on the ability manage matrixed cross-functional teams synthesize complex data into succinct findings derive strategic insights and communicate findings and perspectives to all levels of the organization including senior and executive management global partners and US field team members. The role requires extensive knowledge of how the marketing organization functions and the ability to form strong partnerships with commercial and functional leaders.

The Sr. Group Marketing Operations and Insights Manager will lead a newly formed team to focus on the delivery of analytics and insights. The Manager will lead the creation of business metrics and reporting develop infrastructure to enhance marketing effectiveness and facilitate a unified and prioritized effort across the function. This person would be a results-oriented leader who demonstrates strategic thinking while delivering the right level of detailed information. Additionally this leader would provide guidance to the team on stakeholder engagement data visualization and reporting channel management source attainment and analytical assessments. The Manager would work collaboratively with CRM Marketing leaders to support critical decision making resulting in strategic prioritization customer segmentation and sales enablement.

This role will report into the the VP of Global Marketing and Communications to assist in facilitating effective decision making coordinating the execution of strategic initiatives and manage progress reporting on goals established in accordance with the strategic plan.

A Day in the Life:

  • Facilitate effective decision making and execution of strategy in alignment with the vision and strategic direction of the marketing organization.
  • Lead and develop a team of individual contributors
  • Serve as the hub for all marketing organization global and US field communications.
  • Ensure consistent methods of measurement across channels and audience.
  • Align timing of critical programs cross function to ensure adequate field focus and full support from the various marketing functions.
  • Collaborate with marketing leadership to develop annual and quarterly goals metrics for the team track progress and report on performance.
  • Function as a thought partner and serve in an advisory capacity to marketing and commercial leadership teams.
  • Facilitate operations functions in coordination with global marketing and commercial leaders finance and other relevant includes but is not limited to annual budgeting and planning marketing enablement strategic communication digital infrastructure analytics data management dashboard generation and insights sharing.
  • Lead the preparation (via cross-functional stakeholder management) of key marketing team deliverables.
  • Create manage and develop a new Marketing Operations and Insights organization.
  • Support the annual strategic planning processes (e.g. 10Q Strat Plan AOP etc) for the CRM division focusing on marketing needs working in collaboration with the senior leadership team.
  • Develop processes to facilitate functional alignment to strategic plans and objectives for CRM marketing.
  • Coordinate and lead strategic initiatives for the marketing function and global partners through strategic prioritization meeting facilitation and functional analytics.
  • Lead analytics for commercial marketing team through development of comprehensive and standardized view of activities across the commercial marketing functions lead scoring and insights into relative impact of programs and activities.
  • Prepare business proposals make strategic recommendations and implement and maintain strategic and operational plans.
  • Build a digital infrastructure to support future marketing endeavors.
  • Develop and execute a Global and US communications strategy (including channel development).
  • Triage and respond to urgent business issues and opportunities as they arise.

Independently develop and share insights to help position business for success.

Must Have:

  • REQUIRED EDUCATION:
    • Bachelors Degree in Business Marketing Engineering or related field
  • REQUIRED YEARS OF EXPERIENCE:
    • 7 years with increasing responsibility in marketing and/or sales with strong preference for medical device experience or advanced degree with a minimum of 5 years marketing and/or sales experience.
  • REQUIRED EXPERIENCE:
    • Clear structured thinking with ability to take concepts from idea to action
    • Proven track record recruiting leading and developing teams
    • Strong analytical mindset and ability to make data-driven decisions
    • Strong marketing fundamentals in targeting segmentation positioning and channel management
    • Global mindset
    • Ability to collaborate with sales marketing regions and functions as well as customers
    • Experience developing and executing new strategic approaches
    • Proven track record of building cross-functional allies

Nice to Have:

  • MBA or Masters Degree with a minimum of 8 years of relevant experience
  • 5 years people management experience with proven ability to lead and motivate team
  • Typically has broad practical experience across multiple professional disciplines within the organization combining theory past practical experience and the organizations business practices.
  • Experience in medical devices healthcare management consulting and/or investment banking desirable
  • Experience in a Business Development and/or Strategy function
  • Advanced Microsoft Word Excel and PowerPoint skills Power BI ability to build and maintain dashboards
  • Demonstrated success in people or program management
  • Strong strategic and analytical thinker
  • Experience generating creative new business ideas and strategies
  • Experience leading or managing teams and change initiatives
  • Outstanding analytical abilities financial acumen and business judgment
  • Experience in financial modeling including the ability to perform sensitivity analyses and critically interpret the results
  • Experience with developing strategic business plans
  • Strong understanding of market research techniques and ability to draw conclusions from the data
  • Outstanding communication skills including the ability to summarize complex strategies and data in a clear and concise manner

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$156000.00 - $234000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience certification/education market conditions and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Required Experience:

Manager

Employment Type

Full-Time

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