Front Office Supervisor
Front Office Supervisor
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Talley Eye Institute is looking for a qualified medical Front Office Supervisor to join our busy Ophthalmology practice. The Front Office Supervisor will be responsible for day-to-day operations at the front desk to ensure a welcoming smooth and efficient check-in and check-out patient experience.
EDUCATION AND EXPERIENCE:
Prior experience as a Front Office Supervisor is required
Medical office experience preferred
High school diploma or equivalent; some college preferred
RESPONSIBILITIES:
Oversees the daily check-in and check-out duties by the patient service specialists to ensure quality customer service patient care and to manage any situations that may arise
Maintain develop and implement front office policies and procedures
Maintain medical and staff records
Liaise with doctors supervisory staff and administration to offer ways to improve the overall patient experience and enhance efficiency
Seek office efficiencies to make the overall process positive
Ensure compliance with current healthcare regulations medical laws and high ethical standards
ESSENTIAL SKILLS AND ABILITIES:
Excellent customer service
Strong problem-solving skills
Excellent organizational attention to detail and time-management skills
Ability to multi-task and perform well in stressful situations
Excellent communication and interpersonal skills
Ability to work independently and as a team member
Demonstrates computer literacy
SUPERVISORY RESPONSIBILITIES:
Daily supervision of approximately 11 employees
Daily supervision of approximately 11 employees
Audit staff productivity and provide coaching recognition and conduct evaluations to staff members
Lead the department in communicating and execution of organizations goals and objectives
Liaison for department with other department supervisors Administration and Doctors
Support in daily clinic coverage
Administrative duties such as manage day-to-day staffing needs and adjustments prepare staff schedules address employee relation concerns attend office meetings conduct department meetings etc.
Perform other duties as assigned
Salary is commensurate with experience
Compensation: $23.00 - $26.00 per hour
Originally founded as Talley Eye Care by Terry W. Talley MD in 1972 Talley Eye Institute has grown to now include nine specialists and provide care to patients in three states with eight satellite clinics. Talley has been the trusted and experienced leader in eye care in the area for nearly 50 years and continues to have one of the largest referring networks of optometrists in the region. Talley Eye Institute is dedicated to providing patient-centered compassionate care with cutting-edge technology using the latest and best techniques equipment and trainings to provide the utmost in innovative patient care. All doctors and staff at Talley Eye Institute have a common goal of preserving enhancing and maximizing vision one patient at a time.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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