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The Phlebotomist shall have a thorough knowledge and proficiency in techniques of blood collection and processing of specimens. The Phlebotomist shall be responsible for appropriate clerical and computer documentation associated with specimen collection and processing requirements. The employee shall actively support the Infection Control and Safety policies of the Hospital and laboratory. The phlebotomist shall use good judgment with attention to details that may impact patient care. The employee shall demonstrate competency in technical critical thinking and interpersonal skills. He/she will practice AIDET and interact courteously and professionally with co-workers medical staff patients visitors and others. The phlebotomist shall respect the patients right to confidentiality. The employee may work with adult geriatric adolescent newborn and neonatal infants and occasionally pediatric patients to provide Clinical Laboratory service.
Essential Functions:
Performs phlebotomy procedures accurately and within established turn-around times.
Recognizes abnormal unexpected situations and investigates prior to delivering specimen to the testing area.
Transports specimens to the laboratory in a timely manner.
Answers phone calls and provides information in a courteous and professional manner
Monitors specimen integrity.
Processes specimens properly and in a timely manner.
Assures documentation for medical necessity.
Follow standards of safety dictated by the laboratory the hospital and regulatory agencies.
Contributes to the efficient operation of the laboratory.
Participates in continuing education programs for the upgrade of educational experience.
Performs AIDET
Performs other duties as assigned by laboratory leadership.
Shift Requirements:
Shift Length (in hours): 8 hours
# Shifts/Week: 5
Overtime Required: Infrequently Sometimes Often n/a (exempt position)
Other Functions:
Identifies and reports any safety hazards or concerns
Makes suggestions for improvements of policies and procedures
Performs teaching and training duties of position to other staff and potential employees
Develops and assists in writing training guides and standard work documents
Maintains compliance with all company policies procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned
Education:
High school diploma or equivalent. (required)
o Individuals between the ages of 16 and 18 may be employed on a temporary basis in positions not prohibited and for hours not to exceed those prescribed by the Department of Labor and the Commonwealth of Kentucky and who are on the path to earning a high school diploma or GED (see Employment of Minors policy)
Completion of certified phlebotomy program (preferred)
Experience:
Completion of a phlebotomy externship through certified phlebotomy program or one year of phlebotomy experience (preferred)
Certification:
BLS certification (required)
Phlebotomy certification (preferred)
Job Competency:
Knowledge Skills and Abilities critical to this role:
Excellent Customer service skills
Strong Organization skills
Strong Computer skills
Strong communication skills
Extreme attention to detail
Strong ability to prioritize work duties
Language Ability:
Must be able to communicate effectively in both verbal and written formats.
Reasoning Ability:
Able to critically think through complex patient situations and process improvements.
Able to assist others in developing clinical reasoning skills.
Computer Skills:
Strong computer skills.
Experience with Cerner HER preferred
Additional Responsibilities:
Demonstrates a commitment to service organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians patients residents visitors staff and the broader health care community
UofL Health Core Expectation:
At UofL Health we expect all our employees to live the values of honesty integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
Honoring and caring for the dignity of all persons in mind body and spirit
Ensuring the highest quality of care for those we serve
Working together as a team to achieve our goals
Improving continuously by listening and asking for and responding to feedback
Seeking new and better ways to meet the needs of those we serve
Using our resources wisely
Understanding how each of our roles contributes to the success of UofL Health
Full-Time