Manager, Operations, GC Express Lane
Manager, Operations, GC Express Lane
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Job Description
Overview of the Job:
GC Express Lane delivers meaningful newness at Speed to the GC Consumer through Product Updates. This role is responsible to drive gel teams operational excellence seasonal calendars tools and strategic local initiatives. The Gel Ops manager plays an active and influential role within the GC Express Lane across functions also working in close partnership with Global Express Lane leadership team and Ops team.
Reporting Line:
Direct report to GM GC Express Lane dot line to global Gel Ops Director and will be part of the GC Ops community as well.
Key Partnership:
GC Express Lane function leads across Design Product Development
Global Gel Ops
EMEA/NA/APLA Geo Express Lane Ops partners
GC Merchandising Ops
Job Responsibility:
Evergreen:
Set up seasonal dates gates for team; calendar alignment broadcast
Build upkeep seasonal tools
Liaison w/ Geo Merch Ops Global/Jordan FW AP Product FOP Design Ops
Set up team
Process Initiatives:
Built AP Line Plan Tool (and updated FW) built training deck led trainings for our GC Consumer Merch team to leverage the new tools
Set up new pre-season strategic runway (in partnership with GM) identifying market travel windows GCEL Seasonal LT Kickoff key LT Alignments w/ Merch and socialization to the teams to better educate align and prepare for each season
Built FW AP Seasonal Calendar in Miro for integration and visibility across FW AP
Built Evergreen Advanced Creation/Collaborator FW AP Process
Drove GCEL 101 deck training to educate team partners on GCEL strategy team capabilities and process
Up ahead stabilize Speed trackT120/T80 processes to better integrate with each other and key Merch inputs/GCEL product outputs for all Geo visibility adoption
Chief of Staff:
Run point for GM Weekly X-Functional LT Meeting align agenda drive meeting
Drive execution (in partnership w/ GM) of Quarterly All-Hands
Drive execution (in partnership w/ GM) of LT Onsites
Set up and drive pre-alignments in preparation for larger alignment conversations
Set up drive Ops/GM workshops to drive new initiatives forwards (get input/POV from GM prior to doing the legwork needed to set up new processes initiatives etc)
Lead LT process feedback sessions to inform and prioritize where change/resources are needed most in GCEL
Key Experiences Needed:
Proven leader with a track record and passion for building high performing teams developing individuals and commitment to positive team culture.
Product creation and/or merchandising experience with a strong emphasis on product strategy.
Run one fully integrated operations offense (cross-functionally & end-to-end) with Code as the operational spine that enables Nike to consistently win together and deliver excellence for our consumers. (e.g. Merch Marketing Marketplace development planning Insights)
Develop holistic capabilities that integrate people process tools and data to continually redefine operational excellence.
Knowledge of the GC consumer from performance to lifestyle and Mens /Womens/Kids/Jordan with experience of market travel / consumer interaction.
Solid knowledge of the GC marketplace (Wholesale and Direct).
Key Behaviors for Success in the Role:
Outcomes and Results-Focused
Strong Bias for Action
Ability to navigate complex organization and Influence at all levels
Positiveattitude tenacityand high energy to tackle new challenges andambiguousproblems
Ability to oscillate between high level strategy and in-depth analyses to inform execution
Ability to learn quickly be resourceful and build relationships with new partners and teams across Nike Inc.
Clear and direct written and verbal communicationin both Chinese and English
Required Experience:
Manager
Employment Type
Full-Time
