Head Office Receptionist

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About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together theres something for everyone to get stuck into. And thats where you come in.

Job Description:

Job title: Head Office Receptionist

Location: Ludgate Hill London

Salary: DOE

Your new role

Here at Hitachi Rail we have a fantastic opportunity for a professional friendly and highly organisedHead Office Receptionistto be the first point of contact for visitors and staff. This role is pivotal in ensuring a welcoming and secure environment while supporting the smooth day-to-day operations of the site.

As the Head Office Receptionist you will work across a wide range of duties including Front of house Security & site access along with general office support and related Health & Safety responsibilities.

Some role responsibilities include:

• Front of House including meeting & greeting guests management of the visitor booking system answering reception telephones and ensuring all digital displays are working.
• Security and Site Access such as daily administration of the Access control system Managing the visitor access cards plus reviewing Starter/Leaver forms and action when necessary.
• Meeting Room Management including daily administration of Cloudbooking system first line support for any AV equipment issues and assisting staff with meeting room bookings (Checking In Queries)
• Health & Safety responsibilities including assisting with emergency evacuations and First Aid situations carrying out weekly H&S checks (on rotation with other team members) alongside assisting with the collating of documentation for ISO audits.
• Management of post and courier services.
• Office support such as first line support for all FM related staff queries ordering lunches on request supporting the running of the office lease equipment (Coffee Machines/Printers).
• Administrative duties including reconciliation of monthly departmental credit card bank statements ordering stationery and catering consumables raise PRs and POs on SAP.
• General support where needed including cover to Facilities team colleagues across other UK offices and locations.

About you

• Strong prior reception experience in a corporate environment.
• Experience working with access control systems.
• Intermediate IT Skills (Outlook Excel Word Power Point).
• Intermediate IT Skills (Outlook Excel Word Power Point).
• Creating high level reports using Excel and Power Point.
• Good written and verbal communication skills.
• Proactive in anticipating office requirements.
• Ability to prioritise workload.
• Strong team player.
• Ability to interact effectively with all levels of personnel both within and outside of the company.

Desirable

• Experience of office move and relocation work.
• Experience of Security processes and protocols.
• Experience working with SAP.
• Experience working with CAFM (Computer Aided Facilities Management) software.
• Fire Warden responsibilities (Training provided).
• First Aider responsibilities (Training provided).

What we offer

We value the importance of all of our employees if you would like to join our fantastic organisation you could be entitled to:

• Competitive salary
• Annual Performance bonus paid on discretionary basis.
• 25 days holiday
• Pension scheme with contributions up to 9%
• Private medical insurance
• Personal Accident insurance
• Group Income protection
• Group Life Insurance
• Employee Assistance Programme

We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

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Thank you for your interest in Hitachi Rail. If your application is of interest we will be in contact. Please do not hesitate to discover more about us and our latest jobs at Hitachi Rail there is a place for everyone. We welcome and value differences in background age gender sexuality family status disability race nationality ethnicity religion and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

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