Operations Manager Apac
Operations Manager Apac
Posted on :
23-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
At ScentAir we elevate experiences for diverse businessesfrom hotels and airports to retail gyms and spas through our innovative scent solutions. Partnering with iconic brands like Marriott Westin Resorts Crown Resorts and Zara Home we harness the power of scent to transform environments and enrich customer experiences. Join over 50000 satisfied clients in more than 120 countries and discover how our captivating fragrances can enhance your brand.
Ready to learn more Visit us at: MANAGER APAC
You are one of the team members aiming for an experienced Operations Manager to lead a dynamic team in our Supply Chain and Technical Services functions. This role is pivotal in ensuring the speed and quality of customer complaint resolutions optimizing shipment accuracy and on-time service delivery rates and enhancing quality management protocols within technical services. The ideal candidate will possess strong leadership skills a strategic mindset and a commitment to operational excellence.
LOCATION: Hong Kong
REPORT TO: Operations Director APAC
KEY TASKS & RESPONSIBILITIES
SKILLS & QUALIFICATIONS
ScentAir offers the right candidate a competitive salary benefits and career development.
Interested parties please click Apply Now to send us your full resume with your last/current and expected salary and availability.
ScentAir is an Equal Opportunity Employer and commits to creating and maintaining a diverse and inclusive culture where everyones skills experiences and perspectives are recognized and valued.
All applications will be treated with the strictest confidence. The personal data provided will be used for recruitment purposes only. Only shortlisted candidates will be notified.
Ready to learn more Visit us at: MANAGER APAC
You are one of the team members aiming for an experienced Operations Manager to lead a dynamic team in our Supply Chain and Technical Services functions. This role is pivotal in ensuring the speed and quality of customer complaint resolutions optimizing shipment accuracy and on-time service delivery rates and enhancing quality management protocols within technical services. The ideal candidate will possess strong leadership skills a strategic mindset and a commitment to operational excellence.
LOCATION: Hong Kong
REPORT TO: Operations Director APAC
KEY TASKS & RESPONSIBILITIES
- Lead a team of supply chain and technical service professionals to optimize operations and achieve departmental and business goals through collaboration and continuous improvement.
- Manage Technical Services Teams both in-house and outsourced to provide timely and high-quality support for customers. Regularly evaluate team performance to find areas for improvement and hold training sessions to close gaps and maintain service standards.
- Strategically schedule and deploy technical representatives optimizing travel routes and assignments to maximize efficiency and minimize operational costs.
- Oversee supply chain operations in the APAC region coordinating purchasing inventory logistics and warehousing in Hong Kong and Japan. Leverage knowledge of import/export practices to create efficient cost-effective solutions and improve operational efficiency.
- Execute supply planning strategies to ensure seamless alignment with shipment delivery schedules and proactively address customer requirements.
- Analyze operational performance metrics to identify areas for improvement and implement best practices from industry research and benchmarks to streamline operations and achieve efficiency targets.
- Engage with other departments on key projects to ensure effective communication and coordination for successful outcomes.
- Engage in developing and refining operational strategies that support the organizations long-term goals while promoting continuous improvement initiatives to enhance service delivery and optimize overall effectiveness.
SKILLS & QUALIFICATIONS
- Bachelors degree in Business Administration Operations Management Supply Chain Management or a related field.
- Minimum of 10 years of relevant experience in U.S. companies with a preference for supply chain experience in the APAC region.
- Proven experience in operations preferably within a technical services or supply chain environment.
- Solid experience in supply planning.
- Experience in managing contractors.
- Proficient in ERP systems and data analysis software.
- Strong leadership skills with the ability to motivate and guide teams.
- Excellent problem-solving abilities and experience in customer service management.
- Strong analytical skills and experience with performance metrics.
- Sound business acumen with the ability to understand the big picture and contribute to overall strategic goals.
- Highly proficient in MS Office Suite particularly Excel.
- Strong communication and interpersonal skills in both verbal and written English and Chinese (Putonghua and Cantonese) for engaging with stakeholders.
- Willingness to occasionally travel in APAC and conduct time zone conference calls.
ScentAir offers the right candidate a competitive salary benefits and career development.
Interested parties please click Apply Now to send us your full resume with your last/current and expected salary and availability.
ScentAir is an Equal Opportunity Employer and commits to creating and maintaining a diverse and inclusive culture where everyones skills experiences and perspectives are recognized and valued.
All applications will be treated with the strictest confidence. The personal data provided will be used for recruitment purposes only. Only shortlisted candidates will be notified.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
