Senior Manager, Workforce Optimisation - EAPAC
Senior Manager, Workforce Optimisation - EAPAC
Posted on :
23-08-2025
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1 Vacancy
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Job Description
Description
Are you ready to take the reins in driving strategic workforce optimisation initiatives across our organisation Were looking for a dynamic leader to ensure the right people are in the right place at the right time!
Key Responsibilities:
- Strategic Workforce Planning:Develop and execute long-term workforce strategies that align with our business objectives. Collaborate with senior leadership to model staffing needs based on demand forecasts seasonal trends and growth projections.
- Forecasting & Capacity Planning:Lead the design and implementation of accurate workload forecasts while managing capacity planning across multiple departments and sites.
- Scheduling & Resource Management:Oversee the creation of efficient and fair schedules ensuring optimal resource allocation to meet service level targets and drive cost efficiency.
- Real-Time Management:Spearhead real-time decision-making processes implementing tools and processes that enhance agility and responsiveness.
- People Leadership:Manage and mentor a talented team of WFO Analysts Planners and Coordinators fostering a culture of continuous improvement and professional development.
- Technology & Process Optimisation:Evaluate and optimise workforce management tools like UKG & Team Planner driving automation and innovation within WFO processes.
- Reporting & Insights:Deliver actionable insights through performance reports and dashboards presenting findings to executive stakeholders to inform strategic business decisions.
- Stakeholder Engagement:Partner with Operations HR IT and Finance to align workforce strategies acting as the subject matter expert in workforce optimisation.
What You Bring:
- Proven experience in coaching influencing and building strong relationships with senior business leaders across organisational boundaries.
- Background in Hotel Operations with an understanding of working across multiple time zones and diverse cultural environments.
- Exceptional communication and influencing skills at all levels of the organisation.
- Strong grasp of change management processes principles tools and methodologies.
- Ability to analyse HR and financial data diagnose trends and link insights to business performance outcomes.
- Ideally experience in working with Workforce optimisation systems eg UKG
- Prepared to spend over 50% time on travel to our EAPAC Hotels
Required Experience:
Senior Manager
Employment Type
Full-Time
Key Skills
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