Discovery Operations and Case Support Associate

Become a Discovery Operations Specialist in a top-tier global eDiscovery team with an opportunity to collaborate with innovative eDiscovery professionals across a wide variety of disciplines in a dynamic environment to fulfill litigation and regulatory needs.

Job Summary:

As a Discovery Operations Associate within the Legal Discovery Management team you will perform custodial and/or data source research and identification along with the preservation collection disposition and/or secure delivery of data within pre-defined Service Level Agreements and turnaround this role you will leverage various eDiscovery tools and/or liaise with internal and external legal and technology partners and other stakeholders to facilitate the execution of these requests. You will also have the opportunity to contribute to broader goals projects and initiatives across the eDiscovery spectrum in an effort to continuously develop update and improve our eDiscovery program. To succeed in this role it is key to have the required skills along with knowledge of the eDiscovery field tools and processes.

Job Responsibilities:

• Respond to and fulfill eDiscovery requests across various data sources including but not limited to electronic communications voice structured and unstructured data sources.

• Acts as a point-of-contact for legal teams advising and coordinating discovery activities.

• Oversee day-to-day case details for certain matter types

• Coordinate discovery life cycle among all the collaborating parties including the firms internal attorneys outside counsel vendors and firms internal discovery IT group.

• Conducts early matter outreach discovery planning budgeting custodian scoping tracking status reporting managing to timelines and overseeing production requests.

• Coordinate with internal IT and business partners and external vendors in support of request fulfillment including restoration of data with appropriate chain-of-custody documentation where required.

• Maintain a level of understanding of the business uses for the systems from which data is being requested and proactively address questions related to fulfilling such requests.

• Act as a liaison between the eDiscovery team and global systems and data center contacts including but not limited to tape operations areas/data centers and 3rd parties to manage various legal restoration and preservation requests.

• Facilitate the flow of documents and knowledge throughout the discovery process: direct documents into the appropriate work streams and transmit questions answers and information to/from the managed review vendor and internal or external counsel.

• Support the continuous improvement of eDiscovery operational processes globally including request processing research preservation collection disposition delivery and control.

• Draft and/or review process management documentation maintain organized updates and detailed matter/project notes and documentation.

Required Qualifications Capabilities and Skills:

• J.D. from an accredited law school. (preferred)

• Attorney must be licensed to practice law and a member in good standing in the state/jurisdiction in which the position is based or otherwise in compliance with the in-house counsel registration rules of that state/jurisdiction.

Preferred Qualifications Capabilities and Skills:

• Minimum 5 years of discovery experience at a consulting firm discovery vendor in-house or top tier law firm strongly preferred.

• Project Management ITIL Sigma ACEDS PMP background.

• Understanding of firm change management processes and procedures (SDLC etc.) and experience working in a secure environment with sensitive data including PII.

• Familiar knowledge/use of eDiscovery Electronic Stored Information investigation preservation disposition recovery and analysis of data from a variety of electronic communication voice and unstructured systems (e.g. MS Exchange Connected Archive Lotus Notes Robocopy OnTrack Hard Drives Ascent Digital Safe NICE Cisco SharePoint) backup tape infrastructure (ArcServe TSM TDP NetBackup) and structured data systems databases and/or eDiscovery EDRM (eDiscovery Reference Model) or litigation support related experience.

• Familiar knowledge/use or understanding of Legal chain-of-custody requirements Regulatory processes and basic Federal Rules of Civil Procedure.

• Self-motivated highly flexible organized team-oriented person with the ability to track multiple workstreams and resolve multiple confidential and/or sensitive time-critical and competing priorities and projects has the ability to respond to shifting priorities and comfortable working independently with minimal supervision.

All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment