Engagement Manager, Firefly Foundry
Engagement Manager, Firefly Foundry
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$ 125500 - 220800
1 Vacancy
Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The Opportunity
We are the market leader in software products and services for the creative GenAI & marketing ecosystem with Creative Cloud Document Cloud Express Firefly and Experience Cloud.
Adobe Firefly Foundry allows global brands to leverage the incredible power of GenAI to transform the way they create content. As a Foundry Engagement Manager you are the connective tissue across customer leadership product engineering and go-to-market teams. You turn high potential opportunities into measurable value fast guiding customers from discovery to adoption while building trust and momentum for this GenAI transformation.
What Youll Do
- Drive enterprise scale content creation transformations using Adobes Generative AI solutions as the catalyst for organizational change.
- Build trust confidence and advocacy for the project/program team across executive and practitioner stakeholders.
- Lead in both presales and post-sales contextsstaying ahead of meetings and milestones orchestrating cross functional work and ensuring accurate on-time delivery.
- Establish executive communication cadences that showcase progress and value maintaining enthusiasm for GenAI transformation within a clear governance framework.
- Monitor implementation progress against business goals adjusting strategies to overcome adoption barriers and improve value realization.
- Proactively handle customer issues and challenges developing mitigation strategies before they impact project success or customer happiness.
- Partner with GTM and Sales Operations to triage validate and progress specific Foundry opportunities aligning the right SMEs and accelerating pipeline movement.
- Facilitate use case discovery workshops; translate business objectives into requirements for forward deployed engineers and researchers; guide configuration deployment and adoption.
- Ensure successful pre-to-post sales handoff so delivery teams start with complete customer context (contacts use cases urgency) milestones progress reporting and risk controls and can hit the ground running.
- Partner with executive sponsors to define success metrics and sustain commitment
- Drive adoption through enablement sessions and demos in collaboration with Customer Success and Enablement.
- Maintain single source of truth visibility using a centralized hub for pipeline and engagement assets.
- Keep leadership informed with forecast and progress reporting.
- Attend key on-sites/workshops to ensure alignment track action items and keep teams moving toward target go-live dates.
What You Bring
- Customer centric:deep empathy for stakeholder goals and the dynamics of enterprise relationships.
- Project leadership:fluent across waterfall and agile; skilled in planning scheduling and orchestrating cross functionally.
- Proactive risk management:can distinguish signal from noise surface risks early and drive them to resolution.
- Technical acumen (pragmatic):working understanding of SaaS and modern software delivery to credibly connect business outcomes to technical reality.
- Demonstrated success leading digital transformation for enterprise clients across industries; product and humancentric approach at the intersection of business design and technology.
- Hands-on with Agile/Scrum and tools like SharePoint Jira Workfront Miro Confluence and AI tools.
- Knowledge of Adobe Creative Cloud Firefly/Firefly Services a plus. Prior experience in a creative team is a plus.
- 47 years across business consulting digital strategy agile pod-based software delivery enterprise software AI/ML cloud deployments and data integration.
- Traits that thrive here: low ego proactive nature cross-functional collaborator around-the-corner thinker founder-style ownership and strong autonomous execution.
At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
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Required Experience:
Manager
Employment Type
Full-Time
