The Senior Executive Fulfillment Operation is a hands-on role responsible for the day-to-day execution of warehouse operations with a primary focus on both inbound and outbound logistics. This position is a key contributor to ensuring operational excellence inventory accuracy and timely order fulfillment. The ideal candidate will have practical experience with Warehouse Management Systems (WMS) a strong eye for detail and the ability to work collaboratively to achieve team goals and maintain high standards of customer satisfaction.
What Youll Do
Inbound & Outbound Operations:
- Manage and control all daily warehouse operations ensuring smooth and efficient workflow for both inbound and outbound activities.
- Oversee the receiving put-away picking packing and dispatch processes to meet company standards and delivery KPIs.
- Proactively identify and resolve operational issues that could impact fulfillment speed and accuracy.
Operational Excellence:
- Execute and enforce established policies and procedures to optimize warehouse performance.
- Support process improvement initiatives to reduce costs and enhance overall efficiency.
- Maintain a safe and healthy work environment by ensuring compliance with all safety standards and procedures.
Technology & Systems:
- Monitor and manage the Warehouse Management System (WMS) to track and trace shipments and control stock levels.
- Collaborate with the Manager to address and resolve WMS-related issues ensuring system efficiency.
Collaboration & Stakeholder Management:
- Collaborate with internal teams including Key Account Managers (KAM) and Customer Service to address operational issues and ensure a high level of service quality.
- Assist in investigating and resolving customer concerns related to fulfillment.
Compliance & Safety:
- Ensure strict adherence to Standard Operating Procedures (SOPs) and safety standards among team members.
Performance & Continuous Improvement:
- Monitor performance metrics and assist in tracking Key Performance Indicators (KPIs) to ensure progress and accountability.
- Propose and implement improvements to enhance efficiency and effectiveness in your work areas.
Who You Are
- Bachelors degree or higher in Engineer Logistic management supply chain or any related field
- At least 3 years experience in Fulfillment Warehouse Management Supply Chain Management or related field
- Must have knowledge of AI adaptation in the job.
- Direct experience in Ecommerce 3PL business
- Ability to analyze processes and information identify problems and trends and develop effective solutions and strategies
- Data analytical skills
- Strong leadership and presentation skill
- Project management and process improvement strategies
- Able to work at Wang Noi Ayutthaya province and able to have monthly meeting at AnyMind Office (Emporium Bangkok)
Why Youll Love It
- Advanced AI Tools For All Positions!!
- Creative office at Emporium (located at BTS Phrom Phong)
- Work hard play harder office
- Competitive Salary
- Performance Review ( 2 times per year )
- Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount )
- Annual Paid Leave
- Compassionate Leave
- Health Insurance
- Social Security
- Discount for Fitness Gym at EmQuartier
- Monthly Birthday Celebration
- Monthly Quarterly Annual MVP Awards (prizes up to 8000USD)
- Work in professional and dynamic environment
- Good chance to explore new trends in a digital market
- Opportunity to learn most advanced advertising technology platforms
- No fixed day for promotion - Perform well and get promoted anytime!
Required Experience:
Senior IC